101 Shoemaker Rd, Pottstown, PA | Directions 1946440.251900 -75.660213
Very Rude, Slow Service – The employees at this pep boys are *extremely* rude, slow, and generally don't give a crap about their customers or about doing a good job. I had a manager laugh in my face, I've never been treated so rudely as a customer at any other place that I've been. Somebody (or multiple somebodys) at this store needs to be fired. I filed a complaint on their website, but I doubt anything will come of it. Pep Boys may do "everything for less", but it's not worth dealing with the a-holes; you get what you pay for.
Poor Service No Warranty – Well, here it is. I purchased tires, drive 7000 miles and had one go bad (A bulge developed in the side of the tire). A cord in the side of the tire broke, creating an interesting looking tire.
I bought the Pep Boys brand tire for their 40,000 mile warranty. They said "since you didn't buy the Road Hazard they are not covered".. ????Huh? How does a tire did have as much as a scuff in the side be "not covered" under warranty? They refused to cover the tire.
A massive rip-off. DO NOT GO to Pottstown Pep Boys unless you want to part with your money and receive poor products and poor warranty service.
Editorial Review by Citysearch Editors – Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.
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