Skippack >Beauty >
Spas >Body Serene Day Spa
4007 Skippack Pike, Skippack, PA | Directions 1947440.223098 -75.398057
Poor communication and customer service – Good: The atmosphere was nice.
Bad: The cost was WAY too high for a mediocre massage. When I spoke to someone to complain, the most they could offer me was 25% off another massage, which would save me about $12 when I was unhappy with a $180 service.
Improvements: Improve communication about what "relaxing" means for a couples massage (a cat walking across your back is nearly as good), and give even a partial refund to unhappy customers, not a poor discount on MORE services.
Other: I will never go to this place again. There is another place that gives massages nearby for MUCH less.
Painless Bikini Waxing by Jennifer! – I'm leaving for vacation in two days and decided spur of the moment to get a bikini wax before I went away. I'd tried a few home waxing kits before and had gotten mediocre results with a fair amount of pain. From all the movie portrayls and magazine articles I'd read on the subject I had just assumed waxing was meant to be a painful activity that women subjected themselves to just to be hairless for awhile. I WAS WRONG! When I got to the spa I met Jennifer who was sweet and friendly right from the get go. She made me feel as relaxed as one can feel wearing a thin disposable undergarment while laying on a well lit table. (There were heating pads under the sheets on the bed so that you stay nice and warm while laying half naked!) I explained to her how nervous I was as I had never been waxed before and have a very low pain tolerance. She reassured me I was in good hands and then proceeded to do a "test strip" on my inner thigh to show me what to expect. Barely a pinch! She always would do a quick pat on my skin after removing the wax strip which made any stinging go away almost instantly. She checked with me frequently to make sure I wasn't uncomfortable or in any pain and to make sure that she was getting the shape I wanted. Her friendly conversation also put me at ease and kept me distracted from what she was doing. Despite the fact that she said my hairs were a bit short for a wax (this was a spur of the moment decision) she still managed to get a very clean wax job. Afterwards she applied soothing lotions that greatly reduced post-wax redness and bumps. When I had previously waxed at home I would be red for a day or two and sometimes have bumps for four or five days. It's been a few hours since I got waxed and I could wear a bathing suit right now! I was thoroughly impressed with the painless & wonderful results.
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