Kutztown >Food & Dining > China King
168 W Main St, Kutztown, PA | Directions 1953040.517556 -75.776652
refusal to correct mistake – I've been calling this place for two years now and ordering the "pepper chicken w/ pork fried rice and dr pepper." I get the same thing every time. This time, they hand me pepper steak instead of chicken. I'm sick and just wanted a good, easy meal, so I decide to call them back because I really wanted my pepper chicken. the manager (i assume) tells me that the man who took my order says he didn't make a mistake and that I ordered pepper steak. Don't tell the customer that THEY made the mistake. Just give me another order of what I actually ordered. I payed close to 7 dollars for your food and it costs you probably less than $2 to make each order. I can't believe one of my favorite places to eat in Kutztown is now sullied by bad management.
the deal is so good – if you are ku students, then you know what i mean!!
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