804 Hope St, Providence, RI | Directions 0290641.848974 -71.395314
Great location but can be a little snobby – I have been a client at Coiffurium for 2 years now and still do not like the reception there. The salon is beautiful, I like the products used but the staff is sometimes very uppity. I realize it is a high end salon in Hope Street but there is no reason to snub clients. My stylist is great but on a recent call to make an appointment, I was not able to get the days that I want, which typically is a non issue. I can be flexible. But since I was going away (she was informed) and needed a haircut, she could have referred me to someone else within the team. My appointments are typically a straight forward wash, cut & blow dry. Nothing dramatic. I am sure that it is ok to work with someone else but instead gave me a date after I come back. What good is that? She didn't even suggest someone else within the team. Is that the practice in salons - all clients to him/herself, not team work? Now I have cut my hair somewhere else. Coiffurium may have lost a client
Terrific Customer Service – I haven't been to the Coiffurium but I called to speak with the owner and both times Megan picked up the phone. She was an absoulte delight, extremely friendly and helpful. Based on this reception I would absolutely consider going to this salon.
Overpriced – I recently got a trim. It took less than a half hour and I was charged $49. I've been to other high-end East Side salons and received the same service for $35.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Coiffurium East Side on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.