541 Railroad Ave, South San Francisco, CA | Directions 9408037.654097 -122.418976
Golden Gate Plumbing a pleasant surprise!
My apartment manager has been using the same plumbers for about 3 years and recently they hired the guys from Golden Gate Plumbing. What a refreshing change.
These guys were extremely polite and did a really good job. Most plumbers seem to leave a bit of a mess when they work, not these guys the cleaned up and got the job done fast.
I would even hire them myself if I had to. Recommended indeed!
BE WARNED! Golden Gate Plumbing Will Take Advantage of You – I WOULD NOT RECOMMEND GOLDEN GATE PLUMBING.
BE WARNED! Before committing to Golden Gate, I recommend looking around for comparable pricing and service.
My wife and I had a HORRIBLE experience dealing with Golden Gate. With the exception of Mike (?), the second repairman we worked with, and to a certain extent, the owner, our dealing with Troy (the first repairman) was NOT GOOD.
Our tenants in our condo at Crown Colony in Daly City saw that their bathroom plumbing was leaking through the walls/flooring affecting the tenant below them. My wife, on the recommendation of Crown Colony's HOA, called Golden Gate. Troy came and assessed the issue saying all that need to be done was caulk areas around the tub. He CHARGED $300!
Later, we noticed that the issue was still going on, so Troy came back, tore out a huge portion of the drywall behind the tub (by the way, he did not measure at all; the back wall was a mess) and said that he would have to come back (with someone who was more knowledgeable) to fix the issue. My wife and tenant felt like he was taking advantage of them and even lied, when I finally spoke to him, about the times he came to the apartment.
In short, he charged a total $1700 (including $300) w/out fixing the drywall.
I spoke to plumbers I worked with in the past about Golden Gate and they said that 1) Golden Gate overcharges and has their plumbers work on a commission (thus the high charges), 2) Previous employees of Golden Gate did not like their experience working there and 3) Because Golden Gate has the Crown Colony account, they can charge what they want.
I will hand it to the owner for "refunding" $400, but I STILL BELIEVE WE WERE OVERCHARGED. I spoke to other plumbers and they said they would have only charged $750 for the job.
AGAIN, I WOULD NOT RECOMMEND GOLDEN GATE PLUMBING.
Golden Gate - I hope you learn your lesson and treat your customers better.
Do not use these people. – Stay away from these people. They are at the very least incompetent.
I hired them to rooter out my drain which they made all kinds of phony reasons why I needed a much more expensive procedure. They came out twice and never finished the job. Another plumber did the job in about 5 minutes.
If there was a way to give these folks less than one star I would. I've called on these guys many times in the past and had always thought they were expensive but at least reliable. I finally clued in that they where a total rip-off when the last job they did can to $2,800 for less than 4 hours of work to replace 2 feet of pipe. After calling them on it, they lowered the price by a thousand dollars without even explaining why they charged so much in the first place. They are untrustworthy!! Do not use them!!
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