40 Pinckney Street, Charleston, SC | Directions 2940132.782351 -79.929947
Mon. - Sun. 24 Hours
Neighborhoods: South of Broad
I am very disappointed in my stay. As a local Charlestonian, I know what to expect from Charleston hotels and the Andrew Pinckney Inn was very subpar. Our room was a sweltering 82 degrees when we checked in. The bed's comforter was filthy and stained. Due to a lack of shower ventilation, the bathroom's wallpaper was peeling back exposing black mold on the sheetrock. When I checked out, I left my makeup bag (contents valued at $200) in the bathroom cubby. Yes--my fault. I realized this the next morning and called the inn. The room was searched but the makeup bag was not found. The gentleman I spoke with said he called the housekeeper who cleaned the room all day long but she did not respond or return his calls. Two days later, the makeup bag "showed up" again. I went to pick it up and it stunk of cigarette smoke. Half of my expensive makeup items were stolen. The other half remaining were ruined--lipstick smushed into the bag, lipgloss squirted all over, powder sprinkled everywhere. In addition, there were a dozen short hairs clearly identified as African American; my husband and I are Caucasian and therefore it was not our hair inside of the bag. It was clear that this bag and its contents were stolen by the housekeeper, brought home to her daughter for a few days, and then brought back to the hotel. I called the hotel and left a message with the staff that day concerning the theft and sabotage of my personal items. The inn's general manager was supposed to call me back. Several days passed and I did not hear anything, so I called the inn again and left another message. An additional week passed and I still did not get a response, so I left a direct message with the general manager on his voicemail. Another week has passed and I still have not heard anything. Although it was, of course, my fault for leaving the makeup at the hotel, I know there is protocol that housekeeping should follow in the event of a lost item. I called within 20 hours of my checkout reporting my items as lost. I know the protocol is NOT to allow housekeeping to steal and destroy my belongings. I deserve to be compensated by the housekeeper for my items. I will not be staying here again, nor will I recommend the inn to my friends.
Great Hotel BUT... – It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!
Great location in Historic District – Great location in the Historic District. Just far enough away from the crowd but walking distance to everything. Free validated parking in the Bank of America deck. Just around the corner from most of the carriage ride companies. Breakfast on the balcony was great, they never ran out of anything as the items were constantly being filled up. You can have bagels, pastries, cereal, fresh fruit, o.j., milk, and juice. The view from the 4th floor breakfast area is breathtaking. The front desk staff was very helpful and friendly. We stayed in 103 across from the main building. Everything was very well maintained. The bed was comfy, the bathroom was very nice, soft towels, free wireless internet. Our only regret was not planning another day in town!!
Perfect! Great Boutique Hotel! – Just returned from a trip around the South, including Charleston, and would have to say that besides the Place D'Armes in New Orleans and the Marshall House in Savannah, the Andrew Pinckney Inn was one of the best and most reasonable boutique hotels I've stayed in. My friends and I always try and find a restored hotel or inn in the historic district for our travels and this one was exceptionally nice! And the location couldn't be beat. Within walking distance of the Old Market and the gorgeous historic homes. Also be sure to visit the Cru Cafe just up the street....excellent!
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