Crab House at Pier 39

(415) 434-2722

Second Floor, West Side Of Pier 39, San Francisco, CA | Directions   94133

37.808535 -122.409824

 
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Cuisine: Seafood

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Owner verified business
 
 
 

Reviews for Crab House at Pier 39

Recommends
5.0
over a year ago

its all that – awesome crab huge plates lots of food good price you will fill up on everything so be ready to eat

Recommends
5.0
over a year ago

More than Dungeness Crab – The first thing that caught my eye was the new look of the restaurant. I've been here many times and was always under impression that it was too dark inside. Now with the walls repainted in marble-white, the whole setting looks more pleasant and inviting. And don't forget about the views! My table was right by the window, overlooking the Blue and Gold Fleet boats.

Oyster shooter worked magically to awake my appetite. First I've ordered bruschetta and fried artichokes and both were great. Bruschetta, in fact, with juicy ripe tomatoes and fresh basil complimented by a dash of garlic and olive oil was the best I've had!

I knew that Crab House restaurant is famous for the roasted garlic Dungeness crab, but on a lazy and sunny Friday afternoon I couldn't force myself to do the cracking. So I got myself a crab enchilada and a side of garlic fries. Garlic Enchilada was the star of the show! I was impressed by the freshness of the crab meat rolled into soft tortillas. Chili-tomato puree on top had just perfect amount of heat.

Service was very polite and accommodating. It was very busy on Friday lunch and everybody was willing to help each other. I was a bit in rush myself, but my waiter, Chris, ensured that everything - cocktails, food and a check - would come out promptly.

Although I live in San Francisco, sometimes I like to go to Fisherman's Wharf to feel myself as a tourist. After this visit, Crab House made the list of my top food spots to visit.

Doesn't Recommend
1.0
over a year ago

A bummer for a last hurrah in San Fran... – Well, for the "last supper" of our trip in San Francisco we wanted to have a nice romantic dinner overlooking the pier. The place looked nice and quaint like what we were looking for. We were greeted by our waiter, which the poor guy lacked personality and struggled with communicating. We asked if they served bread and he said that they did if we asked for it. He gave us two stale little loaves that you could barely break apart let alone cut through it. Okay, I guess we just didnt get the lucky batch. We ordered crab cakes for appetizer and for $15 there were two small (size of a post-it note) and overdone. We ordered our dinner and I ordered the $35 filet with shrimp and my boyfriend ordered the the $20 crab fetticini. While we waited for our dinner our drinks were empty and the waiter was no where to be found for the whole time we waited. A party of 8-10 people were seated near by and were SO obnoxious. It was just after the superbowl and they were still in party mode. There goes the nice ambiance. The poor waiter was not even near capable to address that issue. So we didn't even bother to complain.

...and then the catcher....the food came. The crab fettucini looked like MUSH! You couldn't even tell that there were noodles in it and there was 1 bite of crab that you actually could bite into. The crab must have been shavings or crab juice? The filet was cooked nicely though it was again the size of a post-it note-it accompanied really greasy unpealed shrimp and grease infused onions-maybe a couple other things in there but mostly oily onions. The waiter was just horrible-he rarely came around, probably because he was afraid for complaints between the food and the boisterous customers next to us.

Needless to say, over $100 later we were very disappointed. As we left there was a couple behind us complaining about how rude the waiter was and how horrible the food was.

We should have went to Joe's Crab Shack for 1/2 the price and a better quality of food-NOT A COMPLIMENT.

Recommends
4.0
over a year ago

Great View – The food was excellent and if you asked to be seated by the window and have a reservation, they will happily accomodate. The drinks and food are pricey, but that's too be expected. It was still a great experience although the service was kind of lousy. It took the waiter quite a while to take our order. The upside is that they have computer ordering systems, so the order goes in while the waitstaff is standing in front of you.

Recommends
3.0
over a year ago

Tightly packed crab house on Pier 39 – Here's another spot me & my bf-Jayson have passed by many many times, & now we can finally say we've eaten @ the Crab House @ Pier 39 SF =) Went here for Father's Day dinner (this past June '09) for his pops as did a lot of other folks.

LOCATION: We drove into the Pier 39 Parking Garage & found parking on the 3rd floor. Luckily we did not have to make round trips in garage, as Pier 39 itself had a very nice crowd of people out visiting w/ a sunny yet cool day in SF. Saw a few U.S. Navy Sailors on the Embarcadero sportin' their clean whites...no it's not Fleet Week, that's in Oct, but a ship had docked so we had some service men & women visiting us for a bit. Yeeeh, I'm a very proud U.S. Navy "bratt"!

RESTAURANT: Since we parked on 3rd floor of garage, walked over the ramp to the 2nd level of Pier 39, where the Crab House is located. Had RSVP for 5:30pm for party of 4, got there 6pm, waited like 5min to be seated @ "their" version for a party of 4, & then waited another 10min to be re-seated @ a larger table for party of 6 (thanks to Hostess Onya for taking care of us w/ seating). Moms & I are like 5'4" (mind you we're hippy too), while bf & dad are like 5'8" & 5'10"...I've said in my own prev reviews, we really need our "elbow space" so just a heads up...food is good, but table area just seems small. Not handicapp friendly at all (I'm being honest) nor heavy/big-people friendly..I'm shootin' ya straight!

SERVICE: Our waiter Vito was being kept quite busy w/ our table & others, as it was a packed place on a Sunday evening. We got our bread, order of chowder, & cocktails, but no water. Timing from the moment we placed our drink order (H2O & cocktails), took about 10min for water to arrive @ our table. I'm not sure who to blame, but dag nab it, that didn't make much sense to us. Other than wait for water, service was good...able to flag down any employee speed walking by to ask for something & got the assistance. Again, tight/small place for the amount of patrons they want to cater so service is to feed u quickly, get you in & out, & move move move through the walkways btw tables.

DRINKS: We ordered Mojitos, all w/o the Mint...yes, w/o the mint. It just gets in our way. BF had Pineapple, I had Cuban Blue, & dad had Baja. The mojitos were pretty good. Speaking from a "light weight", Cuban Blue was enough & plenty alcohol...now speaking for dad (who's main drink is Tangueray or some gin straight on ice) it was aiight. Mojitos come recommended though.

FOOD: Pops had Bowl of Crab Chowder while the rest of us had the Cup; pretty hearty w/ more veggies than expected, but still good. Pops had Lobster Thermidor at which he said it seemed they just put a slab of cheese on the lobster vs a sauce compared to his tastings of Lobster Thermidor elsewhere; moms had Salmon while bf-Jayson & I shared Combo Mussels, Shrimp, & Crab. Mussels were easy to de-shell, but shrimp..well, so much work for so little meat. The buttery dipping sauce was good tho!

Final tab was $160 & some change. Interesting, the bill came out w/ the 15% gratuity calculated (NOT added to bill) for us just in case we wanted to know...wow wasn't that nice, here I thought that was done only for a party of 6+. U learn sumthin' new everyday. Honestly speaking, would we come back...likely noooot anytime soon, & if so, keep it just as a 2-some dinning experience..if larger than party of 2, recommend just go to Crockett's Dead Fish

Recommends
3.0
over a year ago

Not worth the money or the wait – My husband and I went about 8pm on a Monday night and had to wait about thirty minutes for a table. Our waitress was pleasant, but we only saw her when she took our orders and then brought the check. Kitchen staff served our food. We ordered crab cakes for an appetizer and the 3lbs of crab that you share. The crab cakes were $15, and we got two. Not two big ones, two little crab cakes less than the diameter of a baseball. They were good, but no way were they worth $7.50 each. The crab was also good, about on par with Red Lobster. Had it been less expensive, we would have been impressed, but not at $60. I would recommend saving some bread to dip in the garlic butter residue once you're done with the crab, that was amazing.

Recommends
4.0
over a year ago

Great Crab – I heard a lot about this place. I wanted try it out since i'm a big crab lover. Me and my friends went there to celebrate one of our friends birthday. We had to wait about 15 minutes to get seated to even though we had a reservations but our sever was very kind, fun and friendly at the same time. We kind of mentioned that we had to wait about 20 minutes to get seated with a reservation, he said he was sorry that it happened that way. He was very kind. Oh, he was very cute as well :) ! So, four friends we gave all the choice to our server. First, the mussels and shrimp roasted on sizzinling iron skillet came out. It was amazing. Then he got us ready to rumble with the crab. He bibbed us which was fun, then we got our crab on the table. It was roasted with their secret garlic sauce. As a side dish he brought us garlic noodles and garlic fries. Everything we had was amazing. Especially our server Rafet(i think thats what was his name)...Usually when you ask your server they will tell or bring you the most expensive things on the menu but he brought us perfect amount of everything that thay know for. So, I highly recommend this place and the server.

Recommends
5.0
over a year ago

Best Crab you'll ever taste – My boyfriend took me here for an anniversary. He made reservations and we were seated promptly. We had a friendly, courteous server. She got our order right (electronic PDA). We had crab chowder, Mozzarella Garlic bread (a must-try) it was great. For dinner we had 3lbs of crab (for two to share) and it was the best I'd ever tasted. They cook the crab in a garlic butter sauce, that had me licking my fingers (which I am not big on). For dessert our favorite was the strawberry cheesecake. It was drizzled with mango sauce that was orgasmically good.

It was a little pricy. Dinner for the two of us was 125.00

We had

* Two appetizers

* The Crab (50.00)

* Dessert

* Two mixed drinks each.

So it was no surprise that our bill came out to what it did. We will definitely be back to this restraunt again!

Recommends
5.0
over a year ago

Fresh crab, great drinks and atmosphere... – Food is delicious and so are the drinks, not very romantic but fun and nice waiters. I recommend a crab ceasar or an order of the whole crab. Great view too :)

Recommends
5.0
over a year ago

Succulent buttery crab worth the calorie splurge! Do it! – First off, don't do like I did and order a 1/2 crab. You are definitely going to want more after you taste the sizzling garlic and butter soaked crustacean! I kept trying to sneak pieces off my friend's plate. Next time it's a whole crab, plenty of french bread to soak up the garlic butter and a pint or two.

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