Spas >Day Spa 12 West Stone
12 W Stone Ave, Greenville, SC | Directions 2960934.861774 -82.394656
Please avoid this place. My daughter and I had a horrible experience here. I bought us a total package to enjoy for her 18th Birthday and it was not a good experience. They took her back by herself for manicure and left me waiting in the lobby for half an hour. Then she was done and on with her pedicure and I had still not been seen. By the time she was going for her massage they had not started me yet. We thought we were going to enjoy this experience together. My daughter was so upset that I was still waiting, she didn't want to finish. We ended up leaving without finishing our package. We were given a gift certificate for what we didn't have done, but we never felt comfortable going back because of all the issues. So $200.00 was wasted.
Please save yourself the stress and don't go! It is not a relaxing environment like other spas. You feel like a number, not a person. It is not fancy and staff was not warm and friendly. Stuffy people and crowded space.
Save your money!
The Aveda Day Spa is my favorite home away from home. The warm and cozy atmosphere makes the Day Spa unique, as do the colorful characters who will greet you upon arrival. Carol, the owner, brings personality, creativity, and an intimate quality to this cottage nestled in the midst of a bustling city. As the hairstylist works her magic, there is never a lag in conversation or humorous anecdotes. I love feeling like I am a part of the Aveda Day Spa family and not just another paying customer. Simple care, concern, and attention to detail make this establishment a cut above the rest!!
All day spa package...lovely – Before going, I read the reviews online. I almost canceled because of them. I am glad I didn't. I got the All Day Package and was pleased. The staff was very professional. I am not one to go to the fancier, high-end spas, so I didn't mind that the spa was located in an older building. To me, it had a lot of charm. The place reminded me of the homes I knew growing up in this area. The experience was like having a spa day at home. The lady who did my nails, Karen, I think, was especially nice. She and I chatted on the porch after I had my lunch. The lunch was from Atlanta Bread Company (which I love anyway), but the add does make it sound like more than it really is by calling it a champagne lunch. Everything else was exactly as I would have expected. For $200 I got a very relaxing, hour long massage, a facial, a mani/pedi, had my hair cut and styled, eyebrows waxed, and had make up done, and I didn't have to go to six different places to have it done. I feel like I got just what I paid for. I would go again for a special treat.
Lovely! – Everyone was very nice and it was very relaxing and cozy.
More like a day in Prison than a day at the spa – Do not go. Read these reviews and the reviews on Yahoo. Multiple by 100. It is worse than that. I wish I had read the reviews before I went. However, my visit was a surprise gift from my husband. I plan on finding every site I can to report and write reviews of this place. They are conning people and stealing their money. It is filthy and I wonder if they meet state regulations. Don't be fooled by the false website they have. The few good reviews they have are certainly done by the owners. No one can possible give this place a good review!
Sensitivity Training for Staff Needed – I had high hopes for visiting this spa. I spent lots of time researching spas in the area that welcomed a diverse clientele. My husband and I moved from the Northeast and after having one bad spa experience after another in the Greenville area I gave up. I just drove to Atlanta every other weekend for a spa date, because of not feeling welcomed at any of the Greenville area spas. However, after developing a hectic schedule I decided to give this place a chance after my husband spoke with a representative and they assured "everyone was welcomed". The website even had this statement in bold, red lettering. I decided to give this place a try and booked an appointment with ease. I arrived and checked in to find that my confirmed spa time was not exclusive. I had to share my spa time with several other women. My spa time didn't begin on time as scheduled and I had wait times of 30 to 45 minutes between services. When I commented about this to one of the other patrons she stated that it was always like this. This has not been my experience at other spas! I expected to begin services on time and continue through with minimal waiting. Services were fair, but some of the technicians seemed less professional than I would have liked. Plus some seemd a little uncomfortable providing services to me as a woman of color. At one point, I even overheard one of the technicians refer to me as "the colored girl". This blew my mind and truly did not make me feel welcomed as I so hoped I would be. I didn't let on that I heard the technician but the lady next to me whispered to me that she was sorry I had to hear that comment. Her sensitivity made me feel a little better, because even if the staff wasn't sensitive at least this patron of the salon was. I had hoped for a much better spa experience but am sad to say that after this one I am back to driving to Atlanta twice a week for spa services. Hopefully sometime in the future a truly nice spa that welcomes a diverse clintele will open in the Greenville area.
Husbands & Boyfriends...Pick Another Spa! – I've been to a lot of day spas around the country. This is by far the worst. My husband decided to treat me to a spa day for Valentines day. They failed to tell him that they were way overbooked. The waiting area had between 5-6 ladies waiting for over an hour for services at any point in time. Also, very unprofessional...the facial lady leaned over to the nail tech and announced that the "colored girl in the pink robe" needed her nails done. Everyone in the area was shocked...this type of language is unacceptable! Also, the restroom changing area, massage room and salt glo room were all a mess. There were also hairs in the shower from other clients. The lunch area had the same dirty placemats not changed from client to client. After waiting an excessive amt of time and from disgust, I left early. Save your $$$ and go to a real day spa!
Great spa – I received a gift certificate for a day at the spa for Valentines Day. I just recently got to use it and I must say it was a very relaxing and enjoyable experience. From the moment that I walked in the door to the moment that I left, I was absolutely pampered by the staff of the spa. Everyone was so friendly. The manicure and pedicure were very nice, but the best part of the whole day was the massage. Very relaxing. Champagne lunch is a very nice touch.
This was the first time that I visited this spa, but I would definitely recommend it to others and go again myself.
Best Massage – I had a wonderful time at the Day Spa. I did the full package and loved it. I did have to wait for a while at times but it really wasn't a bother because atleast I wasn't stuck in the house. I mean really...isn't that why you go to a DAY spa? To get away??? I had an amazing massage and the hairstylist was wonderful. I looked and felt amazing. If you get the day spa package make sure you add the salt glow. It's a little bit more but well worth it. My skin is so soft. The staff was very accomodating and very attentive. You women complaining about the champagne shouldv'e just asked for more. They had no problems with filling my glass again. Overall I had a great time.
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