HeadQuarters Day Spa

(864) 233-1891 | View Website

3 E Park Ave Ste A, Greenville, SC | Directions   29601

34.858224 -82.395662

 
Beauty Salons, Fraxel, Hair Care  more

More Categories: Manicures & Pedicures, Massage Therapists, Skin Care, Spas, Day Spas

Massage Services: Massage

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Reviews for HeadQuarters Day Spa

2 hours ago

I felt compelled to write a review after looking for Headquarters specials and came across this link. I've been a frequent client at Headquarters and found this establishment after moving from Fl to SC. I visited numerous salons previously and paid anywhere from $65 to $250 for cut and color. Not a single salon in the upstate other than Headquarters met my expectations. The knowledge, professionalism, and genuine kindness of all that I come in contact with has been unsurpassed.

Each time I walk through the door I am greeted by Cara. She is very likeable, ALWAYS upbeat, energetic and a pleasure to see each time I arrive. Cara is truly an asset to the Headquarters team and demonstrates first hand professionalism through her management style.

I have been having my hair styled by the owner, Susan, going on 7 years now. I have never, ever received a less than perfect cut. On one occasion after telling Susan a particular cut that I wanted, she recommended I go with something else and explained why. Feeling invincible (and loving the picture I saw), I insisted she cut my hair the way I wanted. It didn't take long to realize that although the cut was exactly as I asked, it did not compliment me well. Two days later I called the salon and spoke to Cara. She fit me in the very next day with Susan to have my hair re-cut and yes, this time I took the recommendation. I loved it so much I have been requesting the same cut/style for the past year!

Thank you HEADQUARTERS, for making me look and feel my best!

Recommends
7 days ago

You definitely can't get a better salon or Spa service anywhere in the upstate! Not only do they have several price points to chose from, to fit any budget, they also go above and beyond to satisfy their customers. My husband and I had to wait for a service that was part of a package we had purchased, and management offered us free champagne and chocolate covered strawberries to amend the wait time. Totally worth it. Their stylists were attentive and on point and we left feeling refreshed and renewed. No other salon or spa could compare. The negative reviews on this site for Head Quarters must be bogus or from a disgruntled former employee. Do yourself a favor, go see and experience this place for yourself. There is a reason they've been in business for over 30 years. They are, hands down, the best that Greenville has to offer for your salon and spa needs!

Recommends
11 days ago

This is in response to Marybeth S.'s review: We are terribly sorry that you had a bad experience with us and your hair cut was not up to par for you. We have reached out to you to rectify the situation at absolutely no charge to you. We have been in business for over 30 years, and take all of our clients reviews to heart. As far as turnover with staff, we are a service industry, and unfortunately we hired several stylists, over the last two years, who turned out to not be good fit here with us and left without warning, it was out of our hands. We have a great team now and apologize again for any inconvenience to you or your husband.

1 month ago

This is a supermarket spa. The stylists aren't interested in building a working relationship with repeat clients. If you don't buy a package of services and spend big bucks, avoid this business.I paid a lot of money for cut and color. Stylist in too big of a hurry, got a bad haircut. I will have to go to someone else to get it straightened out.

Recommends
over a year ago

Clay Daniels is amazing. He listened to what I wanted gave me a few options and I am so pleased with the cut and color. I can keep my thin hair that likes to be unruly, looking great and still keep the length that I desire. I will continue to see him for a long time.

over a year ago

Before he even touched my hair, stylist Clay Daniel took the time to discuss exactly what I wanted, and presented clear options for transitioning back to my natural white color. We set a timeline of how to best proceed without damaging my hair. I had no idea how I wanted my hair cut, only that I needed someting easy to manage, that worked with my hair's (questionable) texture, and gave him free rein. Clay proceeded to give me an extremely flattering asymetrical bob, with hightlights, that I absolutely love. The cutting looked complicated, but the style is very easy to maintain, and the highlights blend in the growing-out roots. The compliments I get! I can't tell you how many of his cards I've handed out! Not only am I going back, but I'm taking my daughter too.

Recommends
5.0
over a year ago

Great Spa atomsphere!! – I had a great experience for my birthday there! The spa was so beautiful and I really enjoyed my facial and massage. I will be back for sure!!

Recommends
5.0
over a year ago

Great Service and Up to Date Styles – I love it when I have an appointment set up to get color and a cut at Headquarters because it is a treat! I always receive multiple compliments from people after getting my hair done and I always send them towards Headquarters. Susan is always able to tell me the latest and greatest in new styles and about her recent continuing ed classes and what she's learned about new styles. My hair is healthy even after getting color processing. I even have take my daughter to get a manicure. That might have been a mistake since she is now hooked and wants to get her nails done all of the time! She was treated so, so nicely, as I am each time I visit! A great salon and spa for downtown Greenville that is hip and convenient!

Recommends
5.0
over a year ago

This Place is Wonderful!!! – I was greeted at the front desk by Carl who was very friendly and professional. I was guided into the salon for my cut with Haven. I was given a little tour of the hair salon and the spa and grounds. The total salon is designed to be a feast for the sences. My stylest, Haven made me feel comfortable and welcome. My cut made me feel young again and that is a great feeling. Susan the owner greeted me also and welcomed me to the Salon. I will be looking forward to my next appointment with Haven.

Doesn't Recommend
1.0
over a year ago

This place is a joke – I had an appointment with the owner who boosted a supposesed 30 years of experience but you certainly couldn't tell by her work. My highlights came out and brassy orange color probably because she seemed like she was in such a hurry she didn't let them process long enough she rushed through a hair cut that looked like something I could have gotten at great clips and then just flat ironed and texturized it enough to hide her mistakes but once I got home I could tell how bad it really was. Then she charged me $150 for it! I had to go a few days later to another salon to have it fixed never gonna make that mistake again.

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