Indian >India Palace Restaurant
59 Liberty Ln, Greenville, SC | Directions 2960734.84257034957409 -82.3636181652546
M-Su 11:30am-3pm, 5pm-10pm
The worst and rudest service that I've ever experienced – It's a shame that you have to give more than 0 stars.
I am a huge fan of Indian food and enjoy trying a variety of Indian restaurants. Although the food at India palace wasn't too bad, the service was the worst I have ever experienced in the entire of the US (not just Indian restaurants, but all restaurants!).
I echo the previous person's comments. The attitude of the employees was nothing less than condescending, they were not at all polite to my family or friends and we struggled to get their attention to place our drink order and then our food order. This is the only place in the country where I've questioned if they put anything "extra" into my food due to their smarmy attitude.
I wondered if I'd been on an "off" night (despite them being not at all busy), so ventured back a few weeks later. Unfortunately, it was much the same. After the meal, I waited at the front desk for over five minutes to pay my bill (again they weren't busy). After growing impatient, I phoned their front desk phone and I couldn't believe it! Someone ran to answer the phone, before serving me..... only to discover that it was me calling. It was almost as though they didn't want my money!!!!
A few days later, I decided to venture to Handi downtown and what a refreshing change! Such excellent service!!!
I have many good Indian friends and have always experienced positive service, but Indian palace is not at all an enjoyable place to dine. They don't deserve my custom and certainly won't be getting it ever again. The management really need to take a look at their company and question whether they're really reaching their full potential as a company!!!!
Horrible Customer Service at this Restaurant – This was by far the most disappointing restaurant experience since I moved to Greenville. The food was "OK" but more importantly the service was slow, rude and condesending. Why advertise a coupon when the service makes you feel unimportant when you want to use it?
I cannot in good faith ever recommend this restaurtant. Try the wonderful Indian establishment downtown Greenville where the customer service sours - plus the food and atmosphere are wonderful.
Horrible customer service
Superb – If you've never tried Indian food this is the place to start.
The food is fantastic. The wait staff is patient and will make sure you know what you're ordering.
If you like HOT food try the chicken vandaloo but don't worry they have lots of non spicey dishes.
And they don't mind if you pick up a happy meal down the street for the kiddies.
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