1003 Poinsett Hwy, Greenville, SC | Directions 2960934.881164 -82.405143
Occasionally, customers may forget to pick up their garments and leave them with us for an extended period. We understand that sometimes folks get busy and may not return to pick up their items for possibly up to several weeks, but in rare cases such as below, items are left with us for many months and even more than a year.
Our practice at Poinsett Cleaners is to retain garments for as long as possible and repeatedly attempt to contact owners of garments that have not been picked up. Aside from the occasional instance in which a customer has moved away or is unfortunately deceased, we are typically successful in reuniting customers with their garments.
Although storage space in our production facility and stores is limited for long-term storage, only after a very extended period of time and multiple unsuccessful attempts to contact the owner would we consider the final alternative of donating an abandoned item to a worthy charitable cause.
When dropping off your items for the first time, our customer service associates will ask you for your phone number. We sometimes find that customers are reluctant to provide their phone numbers; however, it is very important that we have a means of contacting you in case there is a question regarding the processing of your garments or in the event of an aging order.
We appreciate the opportunity to serve you.
Bad experience. I forgot I had left an item at Poinsett cleaners, which was my fault, but they NEVER tried to contact me and GAVE my clothes away. They don't know what happened to it.
Have been very pleased with the service here. Probably the best quality for the price in Greenville. Owner is very responsive to customer issues and will work with customer to resolve.
Fantastic Cleaners – I've used many different cleaners throughout Greenville and Poinsett is by far the best. I felt like I was a rich person going into this place. My clothes literly looked brand new when I picked them up. I highly recommend this place.
Bad Experience – I had a tux cleaned here - they did a great job on the coat and trousers but RUINED the vest. I returned it but despite repeated calls I have had no response from Chad Saxon the owner. It has been 3 months since this happened. Hopefully Chad will read this and reimburse me - I'll let you all know if that happens.
Agree agree agree – What a great place. I used there location on poinsett highway and was super shocked when I walked in... It looked like a nice eatery inside. Nice decor and lighting and awesome clothes quality to go with it. I had my wife go by to pick our stuff up and she was pleasantly shocked at the upscale decor. She said it was nice to finally go into a cleaners that not only took care of there facility but also our clothes!
Best Cleaners Around – Wow, what a great experience. I was new to town and decided to try this cleaners out. They were super friendly and the quality was the best I ever had. I happen to meet the owner when I picked up my stuff and we talked for 10 minutes. He was telling me places to eat etc... I came back again and was telling them about how awesome my dress shirts looked, the owner then gave me a tour of there facility and showed me the expert care my clothes get,they even replace there machines yearly to stay up to date with technology. I told him about my busy schedule and he then offered to put me on there pick up and delivery service to make things easier for me. This is a top notch cleaners with pick up and delivery and multiple locations. Wow what a great place!!!
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