1726 S Sepulveda Blvd, Los Angeles, CA | Directions 9002534.046810 -118.443581
Neighborhoods: West Los Angeles, West LA
Apparently, my affair is over. After renting gowns at One Night Affair for the past 3 years, and singing its praises to friends, I won't be back. This time, I was treated with such shocking indifference and abysmal service that it overshadows any positive experience I've ever had there.
After choosing a gown, one of the women adjusted it with clamps at the back (temporarily) to show me how it would look when altered. I came back a few hours later to try on the altered gown. The "alterations" consisted of rolling the thick taffeta/beaded fabric on each side of the gown to pull a size 12 dress into a size 6. So now, what should have been a form fitting gown had bulky, "sausage-thick" seams on each side, creating such thickness that I looked about 2 sizes larger (not to mention the discomfort of thick, bulky seams on each side of a form-fitting gown). The zipper was broken, and there was a gaping hole in the lining of the dress ( I assume that's where the seamstress opened up the lining to get to the seams, but the hole was never sewn up again.)
By this time it was 6 pm. The black-tie event was the next day, so I was a little stressed about whether the situation would get resolved. The women helping me assured me that by giving the seams a good solid pressing, they would lie flat eliminating the bulk. And the seamstress would handle the other problems as well, right away, while I waited. I felt so relieved! Since they were closed the next day, the day of my event, things needed to be remedied before they closed that night. After waiting about 45 minutes, the gown came out, wrapped in plastic with apologies and assurances that everything was now fine. Great! I paid ($259.00!) and headed home, trusting that these women were professionals, that this was their business and that they knew what they were talking about and could certainly be trusted!
Later that night I tried the dress on as I wanted to see how it looked with some accessories. I was horrified. Nothing had been fixed. Nothing. Ripped lining, sausage-thick seams on both sides and a broken zipper. The shop was now closed and not open the next day (Wednesday).
I had to take a day off work the next day to run around town and purchase a gown to wear that night. I finally found a gown, had it PROFESSIONALLY altered, and made it to my event.
When I returned the dress and explained my story, the woman at the desk was disinterested, aloof, defensive, and rude (and despite the ridiculous amount of stress and wasted time I experienced because of their lack of integrity and professionalism, I was really NICE to her, so being defensive and rude was ridiculous). The best she would offer is that the owner, Jeff (no last name given), would contact me to discuss the situation. After waiting a few days, I left a couple of telephone messages for Jeff. No response. No apology, no offer to make it right, nothing. Silence. Maybe that's why they call it one night affair.... After he screws you, he doesn't call... (ok, that's a bit crass, but a little funny...)
Thank you for making me look so beautiful, I felt so special on my wedding day !
I couldn't be happier with your service.
I'll be back for my next special event !
What a day, I can't say thank you enough, you girls made the whole process so much fun, I felt like a princess !
What a great idea, why shouldn't we be able to rent, my fiance has always rented his tuxedo, why would we have all the bridesmaids buy their gowns, they'll never wear them again, let's face it, and I know that i'll never wear my wedding gown again.
Congrats to everyone who is smart enough to take advantage of this store.
Best of all, my gown was amazing!
Anyone who goes to this store and doesn't share their experience...shame on you! This is the most amazing concept, congrats to the woman who started this!
Why would anyone want to spend those astronomical prices and never wear the gown again.
What a wonderful experience,
Go have fun!
One Night Affair was the best choice I made for my wedding. The selection was huge and they alter them to you. They worked with every concern that I had and followed through with all of them, they made me so happy because I needed sleeves and they came out wonderful and the price was so much less then anywhere else that I was quoted from.
Altogether their pricing was better then anywhere I had checked out.
I totally recommend them to every one,
I just want to say how much I appreciate all that One Night Affair had done for me.
I went to many Wedding gown stores and just didn't find anything that thrilled me, especially for the price. I went here and surprisingly found the most amazing gown for so much cheaper then I had ever imagined. I was frustrated because all the stores I went to, the dresses all looked the same. That is why I was so thrilled here, they weren't you average gowns.
They took care of my worries and made me the happiest Bride around...
I have not only been going to this store for years for my formal events, but when it came to the most important day of my life, I put it in their hands.
They have been taking care of me for years and have always come through and I looked like a million bucks every time, so why wouldn't I put my wedding in their hands.
They of course came through with flying colors, I couldn't have wished for more.
I felt amazing, looked amazing and everyone couldn't believe that I rented my wedding gown.
How wonderful and what an unbelievable experience,
I just wanted to say how happy my friend and I were to rent our prom dresses from here. She looked beautiful and we were thrilled that no one else came to the prom in the same dress that we had. This happened to two of our friends who bought their gowns from other places. We heard about this place from my cousin who rented her wedding gown and was very happy with everything.
The only difficult thing was parking. However, there are many places to park on the street, so it wasn't too inconvenient.
Dear One Night Affair,
I just wanted to say without the help of you guys my wedding wouldn't have been possible. My wedding was absolutly magical and your employees were exeptional !
Thank you for making my day extra special.
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