105 Dillon Rd Ste B, Hilton Head Isle, SC | Directions 2992632.224649 -80.689657
The Vets and Staff are WONDERFUL – Dr. Curt Hennessey and Dr. Molly Subasic recently helped my family through a very sad and painful event with our 14-year-old dog, Jake. While my mom was visiting me in CA, Jake was in a “luxury suite” at a boarding facility where he became immobile, developed horrible bed sores and was, ultimately, taken to Plantation Animal Hospital. (I will not name the boarding facility as the purpose of my review is to praise Dr. Hennessey and Dr. Molly and not to talk about my disgust with the boarding facility over what happened.) As soon as we were made aware of what had happened, my mom changed her flight and I booked a flight to HHI but it was 24 hours before we were able to get to the vet’s office. In an effort to make Jake comfortable, the vet’s office closed off an exam room and set Jake up on a bed in the corner with food and water right next to the bed and a stretcher wedged up against the side of the bed to prevent him from falling off. Dr. Hennessey was not scheduled to work on the day we arrived but he came to the office anyway to meet with us and to go over our options. It was clear at that point that it would be selfish to keep Jake here and Dr. Hennessey suggested that we take Jake home to spend some time with him before the inevitable. He also assured us that heaven only has “slow squirrels” which, of course, made me cry but I appreciated. We took Jake home for the afternoon and, after Plantation Animal Hospital closed, Dr. Molly and a wonderful vet tech whose name escapes me came over to my mom’s house and very kindly talked us through the process and put our Jakey to sleep.
This was my first (and I suppose could be my only) interaction with Plantation Animal Hospital given that I live in California. However, my husband and I have three dogs of our own and I have visited MANY veterinary offices over the past few years so I can say with confidence that the compassion and care we received from Dr. Hennessey, Dr. Molly and everyone else at Plantation Animal Hospital is hard to find and, unfortunately, not reflective of what you get at every veterinary practice. They helped us get through a very difficult and upsetting event and I will forever be thankful to them for helping Jake cross over “rainbow bridge” in such a dignified and peaceful manner. I imagine that at this very moment he is chasing and catching the slow squirrels.
Wow, I DID NOT have an experience ANYTHING like the other reviews!!! – They are too expensive, not really that nice, don't return phone calls and nickel and dime you to death. They even charge $10 to write a prescription (I'm talking about a $4 antibiotic), solely so you will buy it from them at a 500% mark up.
After an okay visit with the Vet and being charged over $200 to look at some hot spots on my dog, I called back to get a prescription that I hadn't wanted to pay $10 for, but realized a week later that my dog did need it. I felt bad that I had been so against paying extra money that I returned the prescription and asked for a refund, but my dog needed it, so I called to see if I could come back and get it.
I called on Friday, left message, no call back. Called on Saturday, left message, no call back. Called Monday before they even opened, left message, no call back. All messages were left with the same person, not on a machine. I finally called again Monday afternoon & got an explanation of their policy for charging for written prescriptions. So, apparently nobody called me back because I originally didn't want to pay $10 for them to write a prescription! I never once said anything about the charge in ANY of my messages, I just wanted the medicine for my dog.
I've never felt so riped off and disgusted by a veterinary office. I have three animals one of which is 13 years old & I've never been treated so poorly. And I've never been charged extra for writing a prescription. Isn't that just part of the scope of their job as health care practitioners?
As a pharmacist I think that what they are doing by charging for a prescription and charging ridiculously high prices for very cheap meds is unethical.
Great Vet on HHI, North End – A must for any animal lovers. Rose is so kind, busy as can be but always smiling. A smiling staff, rare these days!
Commpassionate, very clean and pleasant staff. I relocated from Philadelphia area and the vet I had there was so wonderful I did not know what I'd do without him, he was so knowledgable and kind. I had met Dr. H before but after getting to know him more and living here permanently again I can honestly say, he is good and I trust him 100%. So, as much as I love my vet in Philly, Dr. Hennessy and staff are just as great.
The office is easy to get too, but yes I agree with other review, you have to look for it on your left after the turn and pray the person behind you isn't trying to run you off the rode to their next event (just the ususal daily people who drive 70 on a 45 mph curvey road).
Dr. Hennessy is so kind and Jennifer, a newer addition to his staff is awesome too.
I pray he never leaves here! One can tell Dr. Hennessy is a man who loves what he does and does it very well.
HIGHLY RECCOMMEND!! Jo
EXTREMELY COMPASIONATE THEY REALLY CARE. I WAS SO IMPRESSED BY HOW MY PET WAS TREATED LIKE ONE OF THE FAMILY. DR HENNESSEY TOLK TIME TO ANSWER ALL OF MY QUESTIONS I FELT HE REALLY CARED ABOUT MY PET. – MY VISIT STARTED OFF EXTREMELY WELL WITH A VERY CONCERNED RECPTIONIST. MY DOG HAD BEEN ILL FOR DAYS AND SHE WAS NOT GETTING BETTER. ALTHOUGH I HAD NOT BEEN THERE BEFORE THEY GOT ME RIGHT IN. DR HENNESSEY WAS VERY CONCERNED AND ALTHOUGH A LITTLE CONCERNED I AGREED TO DROP OFF MY BABY. THEY DID SOME TESTS A TOLD ME SHE HAD PANCREATITIS (SP) AND THAT MEDICINE AND A DIET CHANGE WOULD FIX THE PROBLEM. I WAS TRUELY IMPRESSED WITH THEIR SILL AND COMPASSION. I WISH MY DR WAS SO CONCERNED.!!
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