The Futon Shop of Palo Alto

(650) 493-2727 | View Website

2180 El Camino Real, Palo Alto, CA | Directions   94306

37.426286 -122.147686

Open Hours

Monday-Friday: 11-8PM

Saturday: 10-7PM

Sunday: 11-6PM

 
Futons  more

Neighborhoods: Evergreen Park

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Owner verified business
 
 
 
The Futon Shop of Palo Alto
The Futon Shop of Palo Alto
The Futon Shop of Palo Alto
The Futon Shop of Palo Alto

Reviews for The Futon Shop of Palo Alto

Doesn't Recommend
1.0
over a year ago

Worst experience with a retailer ever – This has been the worst experience I have ever had with an on line retailer.

My wife and I ordered a futon complete set on line from the futon shop and stipulated that we needed weekend or evening delivery. We were called (after being charged for and paying for the product) by the transport company and told that the product could only be delivered on a weekday from 1-5. We tried to reach The Futon Shop and got no response. We changed our plans for Columbus day to get the product delivered, waited all day and the product came shattered. We called and told them that we were refusing delivery as they had not shipped us a usable product and we asked for a full refund of our money. The company was very rude to me when I did not respond happily to them. They would not refund my money and I was told to take it up with American Express. We have no product and no refund. Hopefully, Amex will resolve the issue.

Recommends
5.0
over a year ago

beautiful store – the largest and best selection i have ever seen. Great sprices and great furniture

 

50% 100 2 2 Votes
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