Zales The Diamond Store

(615) 771-1886 | View Website

1800 Galleria Blvd Ste 2480, Franklin, TN | Directions   37067

35.932291 -86.781399

Open Hours

Mon. - Sat. 10am - 9pm;Sun. 12am - 6pm

Jewelry, Necklaces, Piercing  more

More Categories: Jewelry & Watches

Payment Methods: Discover, MasterCard, Visa



Reviews for Zales The Diamond Store

over a year ago

Excellent Customer Service! – About 2 months ago I got engaged to my now fiancee. I used Zales' online ring creation tool and found exactly what I wanted for my fiancee. I went into Zales Cool Springs and showed the manager the details for the ring. He was more than happy to research the ring for me to see if he could put it together for me or not. He went out of his way to locate the particular band, but was unable to in the time frame I gave him (I was under a personal schedule to get a ring). I received a call from one of the associates there and they told me that another local jewelry store had the exact band in store and referred me to a sales associate there.

Although I didn't buy my engagement ring at Zales, I was completely satisfied and impressed with the customer service I received, even when I didn't purchase a ring from them. When I'm in the market to buy something special for my future wife, I will always look first at Zales Cool Springs!

over a year ago

Diamonds are a shopaholic's best friend at this glittering jewel of the mall. – In Short
Despite its ubiquitous presence alongside every other generic mall store, this chain carries surprisingly sophisticated baubles and beads. Cultured pearl necklaces, dazzling emeralds and a variety of birthstone bracelets beckon from their cases, while budget-priced diamond heart pendants in 10-carat gold are an affordable option. Personalized pins, key rings, money clips, cuff links and tasteful men's rings round out the selection.


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