Franklin >Health & Medical Services >
Dentists >Alexander, Buzz, DDS Pediatric Dental Care
128 Holiday Ct Ste 102, Franklin, TN | Directions 3706735.916913 -86.825144
Dr. Buzz is by far the best dentist I have ever taken my little girl to. He is honest, straight forward, very down to earth. Being in the dental field I know of many doctors out there who recommend unnecessary treatment, are unprofessional, or do not treat their patients as individuals. Dr. Buzz is not one of those guys. He has a very conservative approach to pediatric dentistry, never recommending treatment that is any way avoidable. He consistently recommends all preventative procedures, and even replaces all sealants at no charge if they were to ever chip away. Dr. Buzz individualizes all treatment on a case by case basis and only recommends x-rays as frequently as the childs risk factors indicate- nothing is ever done just out of routine. And to top it off... Parents are allowed back in the treatment areas! You will not find that in any other local pediatric dental office. He has a staff full of moms who treat your child with the care they would give their own. ;) You won't be disappointed!
I love this office!!! I have two children ages 5 and 12 and they seriously love going to see Dr. Buzz. My little girl had to have a filling and I was the one who was actually nervous and scared. I did not like the thought of my five year old having to be sedated. Everyone in the office I talked to including Dr. Buzz explained to me throughly of how benificial it was and exacally what was going to take place. I was able to go back and watch everything that was going on during her appointment. After this appointment I was SO THANKFUL for finding this office. She had a GREAT experiance and LOVES everyone in that office now. I was happy to pay the difference from what was left over from my insurance. If I can buy toys, gadgets, and games for my kids I can defiantly spend a little extra money for my children to have good dental healthcare and to not have anxiety as I did growing up.
Even though they are not in my network I hardly ever have to pay anything for my children's cleaning appointments. I also can feel that Dr. Buzz and the girls who work there are happy and love what they do. I feel very welcome when I walk in and when I go back. Just thought I should share because I know how scary going to a new office can be when you do not know what you are walking in to. YEP DR BUZZ ROCKS!!!!!
Insurance Warning - Limited Options – They will not tell you this upfront, but they are only affiliated with one insurance provider. They'll take your card, scan it, tell you they will file for you, and even give you an estimate of your portion of the work knowing full well that your provider will not cover them. We found this to be very underhanded and sneaky. Luckily, we got a statement from our insurance provider the night before we were scheduled to have about $1000 worth of work done stating they would not cover them. In hindsight, we did find buried on their website a paragraph basically stating it's not their problem. I can understand their point of view, but they really should be upfront with this during the visit, rather than pretending there will be no issue with the insurance and going to the trouble to provide an estimate of how much the insurance will cover. For obvious reasons, we will not be returning to Dr. Buzz.
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