752 Rivergate Pkwy, Goodlettsville, TN | Directions 3707236.303897 -86.702130
Mon. - Sat. 10am - 9pm;Sun. 12am - 6pm
First, I wanted to comment on the review from "Stephanie S."....ummmmm....what state are you from? There are only a handful left in this country that put weight on the driver's license...so...my guess is...you're making shit up! And, if you think 31 W is better...because it's closer to your house...you just let us all know you live in a trailer park! *rolling my eyes...* Anyway, on several occasions over the 5 years, I have had a couple issues with the product I bought, and they were more than happy to assist and do what they could to keep me as a customer. EVERY time I have EVER walked into this business, I have been greeted with friendly smiles and a warm hello...and how's your day been going. While I agree, many places in the south have friendly staff...this one takes the cake! Debi and Jennifer are...without a doubt...COMPLETELY focused on customer service!!! There are other places to get wine...but none of them will make it feel like you're getting your libations from friends. I will...without a shadow of a doubt...continue to patronize this business and would recommend it to everyone!
Great staff – I just moved the area and I have found my favorite liquor store. I was in the store on feb 22 during the morning. I was looking for a certain wine and the lady behind the counter was EXTREMELY helpful. She greeted me warmly and treated me like a friend. Overall the store has a vast selection of wines and very clean. and the staff is awesome. I will be back and recommend this store to everyone.
Rude Staff – I was a faithful customer at Rivergate wine and liquor store. I went in one day and a lady named Debbie helped me. She asked for my driver's license to check my date of birth. She makes the comment to me that I'm not 130lbs. All this coming from someone who hasn't seen 130lbs since she was 5 years old. She really offended me. so I will take my money on down the road to 31W which is closer to my home anyway. I don't need to go spend my my money somewhere that's going to insult me!!!!
Friendly staff and a great selection – The staff at the store has always been extremely helpful and friendly. They're glad to answer any questions and offer suggestions for good wines as well. When I recently made a purchase there, I mentioned it was a gift, and the clerk added a really cute gift sack and ribbon to my bag at no charge.
I have lived in the Goodlettsville area for about 6 years, and I have always received friendly, consistent service from Rivergate Wines & Liquors. I definitely recommend them!
Great staff and selection of product – I Have been trading and this particular store and have always find the staff very helpful and very respectful to me and others that are in store . And i will continue to shop there it is a very safe area
Terrible staff- unsafe area – Not only is this place difficult to get in and out of, but it's also located in one of the most crime-ridden areas in Rivergate. Thus, one would think that the staff would be somewhate appreciative of what little business they get. I've patronized this business many times for more than three years until today. I encountered one of the ugliest and most rude women I've ever met in my life behind the counter, and when I asked to speak with a manager, to my surprise she informed me that SHE was a manager, and that if I didn't like it I could call the cops! Apparantly the cops must be called to this place frequently. Oh well, not my problem any more... there's plaenty of places to buy a bottle of wine in this town.
Extremely helpful staff – I was very pleased with my recent trip to this store. They had everything I was looking for at fantastic prices. The staff helped me find everything I needed, and even carried my things out to my car for me. I was also looking for some rare, special order items, which they found for me, and had shipped in very quickly. I will return here often!
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