Dawson's Sweet Cake

(615) 822-5459

109 Old Shackle Island Rd, Hendersonville, TN | Directions   37075

36.305406 -86.620438

 
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General Merchandise Store Products: Wedding Supplies

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Reviews for Dawson's Sweet Cake

Doesn't Recommend
2 months ago

After a long search for our wedding cake we thought we had finally found the place...We purchased our wedding cake and a grooms cake from Dawson's Sweets for a little over $1000. When purchasing the cake we agreed upon Mrs Dawson delivering the cake to our reception venue for an additional $95, but at that point someone would have to meet her there to carry it up the 2 flights of stairs. Close to a week before the wedding my wife went by Dawson's just to go over the specifics and to drop off the picture of what the cake was to look like. While there they agreed that the wedding cake would have a touch of pink in it, which it did not. The day before the wedding Mrs Dawson and my wife spoke and arranged a time to deliver the cake. Since I would have to be one of the ones carrying the cake up the stairs they agreed upon us meeting at 930. To be clear there was never a warning that this was too early to deliver, or that it could potentially weaken the cake being out in the open for that long. Not long after the cake had been delivered it began to lean slightly. We didn't think much of it and carried on with our busy day. When guests arrived at the reception that night the cake was seriously leaning and in jeopardy of falling. After being at the reception for about 45 minutes my wife and I made the decision to go ahead and cut the cake before it fell. This was a huge embarrassment for us and we sought out retribution for this disaster. Upon contacting Dawson's to notify them of what had happened we found out that Mrs Dawson had retired and that there were new owners. The new owners said that they wouldn't be able to refund any of our money because they didn't make any money on that specific cake. Mrs Dawson, the previous owner, also said pretty much tough luck and that she would not be doing anything about it. It has been almost a month today since the incident happened and we still haven't heard so much as a sorry from Mrs Dawson.... Poor way to run a business in my opinion. Perhaps this is why there are new owners. Either way I would definitely suggest going over every single detail and being 100% confident in the person you are giving your hard earned money to, whether you decide to purchase from Dawson's Sweets or any other establishment.

Recommends
5.0
over a year ago

Awesome Country kitchen feel – Places such as this are few and far between. Besides the food is amazing. I love their cakes and deserts, they're wonderful! Everything I've ever had there is awesome!

They make you feel like family when you walk through the door. We need to support little family run businesses such as this one.

Love the downhome country charm and delicious sweets. Take a trip back in time and check them out.

Doesn't Recommend
2.0
over a year ago

Terrible customer service, cakes from catalog overpriced – We were ordering a cake from the catalog that she offers in her store and she wants to charge 24.99 for a 1/4 sheet cake and then an extra 15.00 for the cake toppers that are shown in the catalog (wal-mart sells the toppers for 6.50, for any and all of them, if you buy there cake for 19.99 they are free, not priced seperately)We just wanted a bakery style cake at a fair price. She said she would still make the cake without the topper and we could bring them in and they would put ours on. This seem to make her frustrated because we didnt want to pay the extra money for her cake topper. When my husband got there to pick up the cake, he took my b-day girl (4 yrs. old) in with him, she said she would not put the pieces on the cake and then started screaming at him to get out of the store and he wouldnt getting the cake (this is the day before her b-day)! ( I don't know if she just had a bad day or what, but my 4yr old did'nt need to hear her throwing a temper tantrum.....there were other ways around this which would have been more professional, calling him and telling him no or just plain telling him up front, "No") My husband never raised his voice just looked at her in disbelief and left..... This ended up being a blessing because we got the same cake from a reputable(Claibornes) bakery for 22.99 and it was prettier and tasted just as good or better as hers. Like I have said her cakes tasted good but I will never suggest her to anyone due to her poor attitude. There also was another lady in the store hearing her scream also. Ugly I seen, Sweet I did not!

Recommends
5.0
over a year ago

Awesome Dawson's! – I just ordered my daughter's birthday cake from Dawson's and figured I'd better write a review since I count on these reviews when making my choices for other places on City Search. This is the 4th year we have ordered her cake from Dawson's because she INSISTS we order it from there..........oh, and they have delicious cakes too! The staff have always been so helpful and pleasant too. It's a tiny little place tucked away in Hendersonville but dont' make the mistake of missing out on a great bakery.

Recommends
5.0
over a year ago

Awesome Bakery – I ordered my step-daughter?s birthday cake from sweet Miss Dawson. I ordered Strawberry Shortcake as a design and the cake was flavored strawberry and Miss Dawson used her homemade strawberry frosting, which is absolutely to die for! I highly recommend Dawson's Bakery! Everything we have had from there from cakes to cookies, to pastries have been unbelievable! I just love Miss Dawson because she is so honest and wonderful!

 

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