White Room

(615) 449-9756 | View Website

340 S Cumberland St, Lebanon, TN | Directions   37087

36.200680 -86.292245

 
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Reviews for White Room

Doesn't Recommend
1.0
over a year ago

EXPENSIVE - Exact same dress online $125 cheaper incl ship – Soooo expensive. Try dresses on in store for size then find it online and save a ton.

Doesn't Recommend
1.0
over a year ago

bad – i was going to go to the white room but when i contacted them about a couple of dresses they got nasty with me the site says they have jasmine bridal but when asked it was no we don't carry them and they wanted me to order a dress over the phone with out trying it on

Recommends
5.0
over a year ago

All around great experience – I decided to go to the White Room after my friend strongly recommended it! She got her gown and our bridesmaids dresses there and the whole experience was fun and easy. Originally, I was out of state when we had to order the dresses and the White Room helped me over the phone. When it was my turn to shop for bridal gowns I was just as impressed in person as I was over the phone! At first I was only allowed to pick a few gowns, but once my consultant pulled more gowns for me I completely understood why. She pulled a gown I never would have liked on the hanger, but I fell in love with it!! My consultant took the time to help me pick out jewelry, veils and bridesmaid dresses. The whole time I never felt rushed or pressured. The White Room is totally worth the drive!!

Doesn't Recommend
2.0
over a year ago

don't expect good service – The White Room has a lot of gowns for you to choose from. They were really helpful before I made my purchase...key word, before. I found a beautiful gown that I love and after that, they ignored me, even when I was still shopping for veils etc.

I sent well over 10k worth of business to them through my own wedding and a friends and was never once told "thank you" for any of my purchases. When I bought my veil ($500+), it was given to me all wadded up and terribly wrinkled. When I asked them to steam it they weren't too happy about doing it. I'm not picky...really I'm not, even as a bride...but when you spend that kind of money you expect at least just basic politeness. Of the 6 or so times I have been in the store, I was treated well only once, when I was trying on dresses. After that, I was ignored or treated like a child.

Recommends
5.0
over a year ago

I LOVE The White Room! – I absolutely love The White Room! I am newly engaged and went there to shop for the perfect gown with my friends and mom. The girls there are so nice and really knowledgeable. I felt so special and they were honest, not just trying to sell me a gown for the money. My consultant pulled a gown for me that I would have never tried on and it is the ONE! I have been to other shops in Nashville, but there was nothing to compare how great of an experience I had. You have to visit here if you are bridal gown hunting.

Doesn't Recommend
1.0
over a year ago

Disappointed bride & friends – I was really looking forward to my experience at the White Room, trekking from Nashville with 3 of my best friends for a fun day of gown shopping. I heard good things about the White Room and read the reviews here, and was excited to find a large selection of low-moderate priced gowns. The downside was the service!! Chelsie was our consultant- don't book her- and was rude to me, rude to my friends, and sent us the vibe that she couldn't wait for us to leave! She rushed us, told my friends to stop helping me, and acted like she was doing me a favor by letting me look around. I asked her for suggestions once I had determined I wanted a mermaid-looking dress, and she gave NONE. Told me to go back and look myself. I wouldn't buy a dress here if my life depended on it... I'm sure other consultants are better, but I had a terrible experience here!!

Recommends
5.0
over a year ago

Great selection and helpful staff – Ashlee helped me to pick out a dress which I love. She took the time to ask me what I wanted and then walked through the room with me to pick out dresses I thought I'd like. Unfortunately, I was by myself but Ashlee helped me to make a final decision which I feel very confident with. I had a wonderful experience and would recommend the White Room to any bride.

Recommends
5.0
over a year ago

Great Experience – I have nothing but good things to say about The White Room. After some bad experiences at some of the others in Nashville i was hesitant to make the hike out to Lebanon but it was well worth it!! They are very helpful, pleasant and organized. They even contacted all my bridesmaids and got their measurements and deposits for me. They did not hound you to buy but they gave you just enough attention. I bought my wedding dress there and my bridesmaids' And their onsite taylor was wonderful. I would absolutely recommend them to all brides.

Recommends
4.0
over a year ago

great wedding dress experience – This was the third place I went to try on wedding dresses. The White Room by far had the greatest variety of dresses. I went to try on dresses on a Saturday and they were completely slammed, but I had made an appointment and I had someone helping me from the moment I walked in the door, even though there were a ton of other people there. I went to pick up my dress on a Tuesday afternoon and it was dead- not a soul in the whole store! KM helped me try dresses on. She was awesome, offering opinions of what I might like, but was not pushy to make me feel like I had to like what she picked out. The process was simple and amazing. My dress came in a couple weeks earlier than we expected and The White Room made sure to call and let me know it was in. Taline helped me when I picked up the dress. She was great helping me try on different bridal slips and shoes. She let me walk around and sit in the dress as long as I wanted. She also helped me try on different veils and made serveral calls about special order veils and called me the next day with all of my requested information.

We did go to the White Room to look at bridesmaid dresses, but had some problems because one of my bridesmaids was just a little bigger than the sample sizes that were available and there was no organization to the dresses. We got a little frustrated and opted for David's Bridal, where the dresses seemed more organized, there were plenty of sizes, and the prices were more reasonable.

Recommends
5.0
over a year ago

the most wonderful people – If you want someone to care about you, go here. Don't expect to be a queen anywhere you go--everyone that is a customer is a bride just like you, but they will treat you right. The owner is SOOO GIVING. She did EVERYTHING to make my dress, shoes, veil, and jewelry look wonderful.

Go here.

That's all you need to know.

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