1821 Gallatin Rd N, Madison, TN | Directions 3711536.298071 -86.697360
Neighborhoods: Shepherd Hills
We are please with the deal we got will consider buying from them in the future.
Salesperson Bryan Pirtle was awesome. He was very patent. We looked at several cars and test drove 2. He explained all the models and options clearly. Very professional. Thanks for a smooth transaction. I will Highly recommend Bryan and Trickett Honda to all my friends
Richard Word, my salesperson with whom our family had purchased several Hondas, called me and let me know that a used 2009 red Honda, two door with a moonroof, one owner car that had been bought at Trickett, had just been traded in that day. He knew that would be a automobile that I would like.
I went to the dealership, drove the car, liked it, and started on a two day back and forth conversation regarding price on that car and my trade in ( a Fit which I had bought at Trickett five years before). All came out well and , as always, I love my red Honda.
What is better than dealing with a salesperson and company that knows what the buyer wants?
Outstanding ! Everyone was super friendly and very helpful. Made the decision buying process easy. Service department is also great to work with.
Great Buying Experience-Knowledgeable Staff-John Kennedy Our Sale Person, He Was Very Helpful, In Guiding Us Though The Buying Process. Best Price On New Honda, The New Honda Was Delivered To Us The Same Day Of The Purchase; Even Though The Honda We Wanted, Was Not In Stock At The Moment Of Purchase-Trickett Honda Went The Extra Mile Us
I purchased my last 3 vehicles from Trickett Honda, my daughter bought her car there and I recommended Trickett to a friend who also bought their current vehicle there. The salesmen, Larry Davidson and Dale Adkins, were both very knowledgeable, friendly and helpful when my daughter, my friend and I purchased.
The service dept. and body shop are also wonderful. I recently had my car in the body shop due to a wreck and they did a great job on my car. The service dept. always does a great job in a timely manner as well!
I knew exactly what I wanted. The 2011 4-door Civic Si, black, factory clean with no dealer add-on's like pin-striping, or the dealer sticker that come all cars. I wasn't interested in having ol' DW's name on my Civic.
I talked to all the Honda dealers in the mid-TN area. Crest, Reddell, Darrel Waltrip, and Trickett. Crest and Waltrip were completely unhelpful. Neither seemed interested in what I wanted, they were only interested in selling what they had in stock already. They did have the car I wanted, but refused to remove the pin-striping and dealer sticker.
Reddell had the car I wanted as well, and said that they would be happy to remove the add-on's, but the price was $1000 above MSRP. They couldn't seem to get to the MSRP, much less below it, no matter how much I negotiated.
Then I emailed Dale Adkins over at Trickett. I told him exactly what I wanted. Trickett did not have my car on the lot at the time, but Dale somehow managed to find it at dealer in Kentucky.
Negotiating price with Dale was easy. His first quote was well below the MSRP. I called Reddell to see if they wanted to match or go lower. They either could not or would not.
Dale made a trip up to Kentucky in the wee hours of the morning, drove my car back to Rivergate, and I was on my merry way in my new car that afternoon. The total mileage on my car at the time of purchase was the 80 miles Dale had put on it driving it from Kentucky.
In the end Dale and Trickett got me exactly what I wanted, without pressure, and I walked out $1000 under MSRP including fees and taxes. I may not have the Trickett dealer sticker on my car, but I'm real quick to tell people I bought my car at Trickett.
I always have a wonderful experience at Trickett Honda. I have just purchased my 3rd car from them. The whole process is very easy and stress free. I have never had that anywhere else.
Very pleasant and hassle free. I submitted an inquiry on internet and Sharon Cooper contacted me via phone, we worked out the deal and I simply went in to complete the paperwork and pick up the car.
I really hate buying new cars! I had put it off for too long, it was time to trade. I did a little online research on the type of car I wanted and prices at various local Dealers. I went to Trickett and told them what I wanted and in no time at all we had a deal. (In less than an hour!) They found the car I wanted in KY and had it in the next day with a full tank of gas and ready to go. Mr. Pirtle did a great job explaining all the accessories. GREAT ALL AROUND EXPERIENCE, will definitely recommend Trickett to family and friends.
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