200 Broadway, Nashville, TN | Directions 3720136.161885 -86.775522
Horrible service!!! – I can't even give this place ONE star. HORRIBLE service and let me share a little incident that happened to me and my friend when we went to check out.
The store sells shirts that say "OMG! Obama Must Go" My friend decided that she had a couple of people in her life that would appreciate them. When we got to the front counter, I paid for my trinkets for the granddaughter, and she laid her items down. The little gal behind the counter gladly took my money. Not a problem. Then, when she went to ring up my friend's items, she had no problem with any of the items until she got the t-shirts. Suddenly, she says "Oh, I cannot ring those up. Someone else will have to do it." We were STUNNED. I said "Are you making a political statement here?" She replied "Yes. But, its more of a we reserve the right to serve anyone statement. This store shouldn't even be selling those. I'll have to get someone else." Again... stunned. I said "So, you're refusing service to your employer?" No answer. Then my friend says "We need to be on a plane. You need to ring those up." Again, she refuses. She yells to the back of the store for someone named Stephanie. Stephanie, a young white girl, comes up to the front of the store, scans the two t-shirts, and then passes it back to the yet unnamed, incredibly rude, original cashier who proceeds with the transaction. My friend tells her to put her stuff in a bag so we can get out of there and to the airport. The cashier says (VERY rudely)
"Do you want your stuff or not? You need to sign or you're not taking that with you."
UNBELIEVABLE!!!!!! If I had known what was going to happen to my friend, I would have NEVER purchased my items from that store. Since WHEN do employees get to determine whom they will and will not serve. Isn't that management's decision?
Do NOT spend one penny in this store. Trust me, we'll NEVER darken their door again.
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