2308 W End Ave, Nashville, TN | Directions 37203-170836.148832 -86.805368
I almost always leave vowing not to go back in this location. THE PITS. Yet, it is on my way to work, so I keep hoping it will change. Horrible customer service- just a waste of time and money most visits. The printers are almost always out of paper or not working, and worse, it's difficult to find someone to care enough to help you with these issues. Computers are slow. The employees have messed up orders. At best, the employees are apathetic. At worst, they are blatantly rude. The people at the Harding Place location are 100 times more helpful, competent, and friendly.
Experience gets worse ever time I visit this location.. – I travel over a 5 state area for business and frequently visit Fedex Kinkos locations throughout the 5 states. I live in Nashville, and am forced to use this location frequently. Overall experience at most Kinko locations is an A+, but this seems to get worse with every visit, and I would give it a generous D-. Overall extremely busy, understaffed, frequently does not have orders ready when promised, and more often than not, the employees do not seem to be concerned with any of these issues. While there are a few helpful employees, many come across as rude and frustrated if you ask them a question.
I HAVE HAD EXCELLENT SERVICE – I work on West End, so I use them a lot. They have always gone above and beyond to give fast and professional service. On my first week on the job when I was clueless, I was handed a flash drive and simply told that "they (Kinkos) would know what to do". They did.
Only once was there an error in a print job and it was immediately redone. An another time, an online order was ready for pickup. They printed it while I waited. Even so, we are talking about two in over 50 job tickets.
I never consider going anywhere else.
Awful – I placed an order for carbon copies of work order forms,basically two different forms totally 800 copies. I went to pick them up 3 days later and they had only one of the forms copied and ready. So it took a total of 6 days to get something finished they had guaranteed to be done over night. Great location sub-par performance at best.
Find plenty of copying, printing and shipping services for everything from business proposals to school projects. – In Short
The ubiquitous copy center has grown over the years into a diverse hub of business resources. Customers can copy and print documents, as well as create business cards, posters, brochures and photos from digital files. FedEx Kinkos also sells packing and shipping supplies and offers a wide array of FedEx shipping services. Many stores even have wireless Internet service and videoconferencing, and all locations have computer stations and CD reproduction services.
are bad at their jobs.
don't go here. go to the 1 on harding. these people are not nice and will not help and will not refund money when you mess up but we all know it's their fault cause they stupid
Poorly run, below average service – I use this this kinko's frequently because it is near my office. 8 times out of 10 something goes wrong when I drop something off there. From the minute you walk into this place there is tension, even in watching how the employees interact. I wouldn't mind it, as long as the work product was done correctly. I will admit that it seems like they are doing a better job lately, but I would still recommend only using them for self service projects or going somewhere else if you have an option.
User review by jimmid – These people screw up everything! This is a terribly run operation.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of FedEx Office Print & Ship Center on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.