200 Shearer St, Soddy Daisy, TN | Directions 3737935.222162 -85.210938
I have never had a problem with anyone at Budweiser until the other day.
As a company we deal with many vendors and have certain things we have to get from them to complete our year.
All we needed was a gallon report and was treated with distain from the woman that answers the phone> this womans name is Rhonda.
My boss called me and asked me if I could call and get the report because it was needed and the woman was hateful to the lady in my office.
When I called her first comment was (in a very hateful way)
are you the lady that called earlier.
She said she would get with my rep sometime and let him know. By this time I had to be more persistant and explain that we have to have the report. Then she said that she has certain ways she does things. I again had to be more persistant and finally she transferred me to Dwayne who then was able to help me. This took him only a few seconds to get me the information that was needed.
We have several beer companies that we deal with daily. This has been the worst experience I have had with a company to get such a small but needed report. We have time lines that we have to get this done just like everyone else.
I have never put in a complaint on anyone before but, to be treated in the way that we all were treated was senseless.
I have to deal with customers on a daily basis. (Many customers) and if i treated them the way we were treated this store would go out of business.
I hope that I never have to call this office again for anything.
THE WORST RECEPTIONIST EVER – EVERY TIME MY REP IS OUT OF TOWN OR ON VACATION I HAVE TO ORDER BEER THROUGH THE OFFICE AND RHONDA,THE SECRETARY THERE IS THE MOST RUDE AND UNCOOPERATIVE HUMAN BEING I HAVE EVER DEALT WITH IN 30 YEARS OF BAR BUSINESS! I NEVER GET MY ORDER AND IF I DO IT'S AFTER THE BANK CLOSES AND CAN'T GET A CHECK,I HAVE TRIED REPEATEDLY TO GO HIGHER UP BUT EVERY NUMBER YOU CALL OR EXTENSION SHE ANSWERS......MISERABLE BECAUSE YOU CAN'T BUY BUD ANYWHERE ELSE AND SHE KNOWS THAT!!!!!
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