4101 Clinton Hwy, Knoxville, TN | Directions 37912-560735.998371 -83.962777
Mon-Sat 9am-9pm, Sun 1pm-7pm, Open 7 Days, Appointments Available
The transaction on my trade went very smooth and I appreciated Ben meeting me in Asheville and saving me an extra 2 hours in driving to Knoxville
I had been comparing trucks online for several months. By the time my Wife and I went to Lance Cunningham, I knew I wanted a USED F150, 4x4, and I was very partial to black. What I was unsure of was whether my needs would best be suited with a Crew cab or a Super crew. My intent that day was to finally break away from my online, comparison shopping, and see my choices first hand. Honestly, I was dreading this because I knew (in my mind) that I would be facing an onslaught of pressured sales and snake oil. That turned out to be the farthest thing from the truth at Lance Cunningham. Allen Sizemore assisted us. He was very patient, informative, not at all pushy, and in my opinion represented himself and LC with utmost professionalism. He came across as a "real person", interested only in helping us find "our truck" (whether it was there or somewhere else) and not just putting another notch in his holster by "making the sale". It was cold and miserable outside that day. We went from, used trucks (didn't see anything interesting), then to new trucks. We test drove a '13 Lariat crew cab, black with gold trim. Still in the comparison mode, we left and went to Ted Russell to compare what we saw. Did not get the same feeling with that representative as we had gotten with Allen. We test drove 3 vehicles there. By this time, my wife and I realized the Super crew is what we needed, but we were uncomfortable with that sales crew. We went back to Lance and saw Allen. We wanted the Lariat we had test drove earlier, but with Super crew. He went to the lot and came back with what is now my dream truck. Black on black Lariat, fully loaded, super crew. My wife and I test drove that evening and fell in love. We closed the deal late that night. Thank you Allen Sizemore and Lance Cunningham Ford. We are very happy customers!
Have bought vehicles from Ben before and he has always given us top service and gets the job done.
As It Was Raining This Night , Mr Phillips Went Out And Found The Truck I Was Interested In And Brought To The Showroom For Me To Look At ... We Were The Last To Leave The Lot WithThe Purchase Of The Truck ... The Team Worked With Us To Get What We Were Looking For The Payments We Needed ... Thank You For Taking Care Of Us As It Was A Long Decision For Us ... Great Team You Have There ..
Lance cunningham seems to be the only dealer in the knoxville are that i can ever make a deal with. always the best trade in values and do their best to make a deal that i am satisfied with. i have delt with preston williams exclusively for a number of years and he truely treats me like a friend instead of just a customer. this makes my fourth vehicle purchase with preston and lance cunningham, ill never buy from another dealer again, ive given them all a chance some numerous, and lance beats them everytime.
I felt that my service with Alan was outstanding,his attitude was exceptional and true.i felt that all he was concerned with was me and my family's satisfaction during the whole process,made us feel like family and not a number,thank you so much for an outstanding experience
Mr. Snell was VERY helpfully and non pressuring through the entire process. There were no surprises everything he said he would do was put in writing. Very smooth process.
I went with a certified dealer from my insurance company, and with all the hassles I had from the insurance company forms, Josh was very patient and even called me the next day to see if my stress level had dropped. I thought that went above and beyond the duty of a sales person.
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