4207 N Broadway St, Knoxville, TN | Directions 3791736.010675 -83.925071
Mon. - Tue., Thu. - Fri. 8:30am - 6pm;Wed. 8:30am - 5pm;Sat. 8:30am - 1pm;Sun. CLOSED
PLEASE DO not take your pet at Broadway Vet, on Broadway, knox.tn. up & across from K-MART. THEY WILL KILL YOUR PET !!! THEY LIE, THEY ARE SCAMMERS !!!
I have been taking my dogs and cats to Broadway Veterinary Clinic for 30 yrs. and have obviously been satisfied with the way my pets have been treated, as well as myself. I got an appt. this morning for 4:30 this afternoon. I took my cat and dog for shots, heart worm testing, tapeworms, and a general checkup. All of this just took 30 mins.! Their charges have always been very reasonable. I have recommended Broadway Veterinary Clinic to many friends over the years. In 2000, I moved 6 miles away, but still take my pets there, even though there are closer vets. I highly recommend Broadway Veterinary Clinic! Kudos to Dr. James!
Horrible, horrible people! My mother took her dog there last week because she had eaten something and was acting very sick. They took the dog gave it a shot, induced vomiting and then charged my mother (who is on a fixed income) $150. When she tried to explain to them that she didn't have that much money and could she make payments they told her no and that they were going to hold her dog until she could pay them. The receptionist kept going and asking the owner what they could do but he wouldn't budge. She was crying and begging them to be able to take her dog home. They finally let her go when she gave them $80, which is everything she had in the bank and told her that if she didn't bring the rest by next week they would sue her. She is over 60, and on ssi disability. She has a disposable income of $200 a month. I understand that they have to make their money but a little compassion and working with a customer that has taken her dog there for YEARS would have been nice. I will never go there again!
Poor Customer Service - Will not return – I had a 3:30 appointment for my cat and sat in the lobby until almost 4:30 before they called me back (there were like 2 people waiting). They weighed my cat and 20 minutes later still no vet or explanation. After finally having had enough I put my cat back in his carrier and told the lady at the front desk that I was leaving as it had been nearly an hour and a half with no apology or explanation. Go to Central Vet Clinic, much better customer service and they act like they actually care about their customers.
Caring and Compassionate to animals & owners – They truly seem to care about all animals. They take into consideration your level of committment and the quality of life of the animal. My dogs are my children. I wanted a vet that treated them as such. Dr James has been our vet for over 20 years. I trust him completely!
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