Concord >Auto Dealers > BMW Concord
1967 Market St, Concord, CA | Directions 9452037.975026 -122.043994
They werea pleasure to work with and extremely knowledgeable about the 2014 BMW X3 that we purchased - especially all the new "tech-y" stuff. He was very patient and very responsive (whether at work or not) to any questions that we had. He made the entire purchasing process smooth and easy. This our second BMW and we will definitely be looking for Ken when it comes time to purchase our third one.
We were browsing at the shop front. Then the client advisor approached us very politely. He is very professional and customers oriented. We were introduced and explained different options about our choices. We finally chose a particular model; however, the color we like was out. They helped us to search the database with all other dealers in CA and shipped that in within two days. Thank you, Keep up the good work.
Working with them was the best car buying experience I have ever had. They were so helpful, not pushy and so very knowledgeable. My husband also said it was the best experience he had EVER had.
If you want a excellent value followed up with excellent service after the sale you won't go wrong with BMW Concord.
"They have always been honest, knowledgeable, competitive on pricing, and very helpful on the purchase and even more important the follow up. They also helped out our latest purchase a 2010 535GT CPO. They worked with us on this purchase and gave us the same level of excellent service.
We got a great value and really like the car."
Always great service - work done right first time, on time. Great experiences with Service Advisors over the years. I was given every available discount. On the expensive side, but worth it to get loaner car, flexible service hours + NEVER have been stranded due to car break-down (2000 M5, almost 200,000 miles)! Unlike experiences with other dealerships. They went above + beyond for me, including trim paintwork at no extra charge! Apparently, you do get what you pay for... Recommended + will go back.
Have been purchasing cars from this dealership for 20+ years. Beautiful showroom, fair and honest. Best service yet
Concord BMW was everything a premium car dealer should be. Lamar, my sales rep, met me at the door, and was very courteous and personable. Of all the high end dealers we had been to, he gave me the best tour of the car before we even started it, giving me a great introduction to all the special features of the 328. Even though I started my test drive fairly late in the day, I never felt like Lamar or any of the other staff were anxious to get me out the door. They made buying the car easy, and even delivered my car to me the next day. I'm a BMW owner for life, and a Concord BMW customer for as long as I'm living in California!
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