Memphis >Lodging > Marriott-Memphis
2625 Thousand Oaks Blvd, Memphis, TN | Directions 3811835.076578 -89.903341
Mon. - Sun. 24 Hours
Neighborhoods: South, Southeast Memphis Betterment Association, Parkway Village/Oakhaven
Dependable digs boast consistent service and ample amenities. – In Short
This highly recognized hotel chain has been taking care of business and leisure travelers since 1957. Professionals appreciate the business center, meeting facilities, in-room work area with ergonomic chair and no-glare lamp, and express check-out. Those who come to kick back take advantage of the pool and gift shop. Spacious rooms include a comfy bed with a quilted-top mattress, oversized comforters and feather pillows. Additional amenities include a fitness center, whirlpool and concierge services.
Customer Service is Horrible – This hotel does not display any southern hospitality. When we arrived for a business conference they said they did not have any 2 bed rooms only king beds with pull outs. I told them that is not what I reserved. After about 20 minutes of them aruging with me, I told them I would like my money back. Like magic they found a room with 2 beds. They were very rude. The next day they charged my bank card with the rooms that my company had already paid in full When I went to them about this, as usually they were rude and said well I guess as a courtesy we will take this charge off of your card. The manager at the front desk never apologized for their mistake. I do not recommend anyone staying at this hotel.
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