2712 N Main St, Crossville, TN | Directions 3855535.984941 -85.038727
I had a great experience at East Tennessee Dodge yesterday. I came in to have my 2009 Jeep Sahara serviced and left owning a 2014 Jeep Sahara! I guess you did good! Seriously, Thomas Payne did a wonderful job finding the Jeep I wanted and I got an excellent trade in value for my 09. It should be in early next week and I am so excited to meet my new Ride.
Had recall service performed. Took a little longer than anticipated but service department also corrected some issues with nonworking bulbs.
we were nervous at first but after we got in and talked to these guys we found out they are down to earth and extremely helpful and answered all our questions
Very professional friendly staff. Nick Mcdonald was very great. I would love to come back for another buy. I highly recommend this dealership.
great quality sales people Chris Anderson was very helpful and one of the nicest car salesmen I have ever dealt with
We came in because my battery went dead. The service person told us upfront that it would cost us $70.00 to check the car out and could take as long as one hour. 30 minutes later, the car was checked out and the service man said he would only charge us 1/2 price since it didn't take the entire hour.....something we weren't expecting, but really appreciated. You can't ask for much more than that.
The staff is very knowledgeable, helpful and friendly. It's always a wonderful experience when I visit for service or purchase
I got off work to discover my battery was dead. it was 7 degrees outside. I got a jump start. then called the dealer to see if they could get me if to check the battery. I wasn't expecting them to say to come on over. it was pretty late. but they got me right in. the battery was bad but they didn't have one in stock but they took one out of a new truck on the lot and sold it to me. they were sold out because the cold weather was taking its toll on them.
As repair could not be completed by my required departure time on planned trip, John saw that I was provided with alternative transportation.
Repair was completed and waiting for me on my return
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