Allen >Automotive Sales & Services > Oil Depot Of Allen
711 E Main St, Allen, TX | Directions 7500233.100718 -96.654828
I went to Oil Depot to get my oil changed on 3/5/14, as I've done for yrs and learned, upon arrival, of the new ownership under Pro Super Lube-Allen. They pulled my car in & started taking everything apart so I asked them to leave everything else alone & just change my oil. They said they needed to check everything as it was their practice under the new ownership. At the end of my service they asked me to sign a paper and when I asked what I was agreeing to by signing the paper, they did not explain and just said it was mandatory under the new ownership. I said I would not sign without a statement stating what I was agreeing to. Then, they said I was being difficult & the owner (a very rough looking man w/ tattoos all over his body) told my husband to "step outside" so he could discuss this with him "like real men" - like he was challenging him to a fight. When my husband did not do it, the owner said we were being aggressive and said he would call the police and I said, please do. While he was on the phone, another employee stood at the doorway staring us down like he was holding us hostage (note: at this point our bill was paid and there was nothing legitimately detaining us other than their alleged mandatory to sign the paper they wanted signed). The owner got off the phone, accepted the paper unsigned and told us to go with a final warning of "you better not come back here again". And, for sure, we never will.
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