6016 Durango Dr, The Colony, TX | Directions 7505633.079015 -96.872090
Do NOT use Baby Safe Carpet Cleaning. I paid for a service to be used on Dec 31st. They were three hours late, then never showed. They agreed to call me to reschedule, but I never heard back. A week later, on Jan 6th, I spoke with the owner and requested a refund of my pre-paid service. He agreed and since then has claimed it was in the mail. My last conversation with him (three weeks ago), he said if I didn't receive the check the next day to let him know and he would deliver it to my house. I called back the next day and my number had been blocked. I have left messages on their voice mail for the last three weeks, and have never heard back. Please save yourself the headache and use any of the several other reputable carpet cleaning companies in the area.
Horrible service without even getting the service! WILL NOT RECOMEND TO ANYONE! They've been scheduled twice now to come and clean my carpet and both times NO SHOW! And I've had to miss work TWICE!
They didn't even bother to call to cancel or reschedule, nor did they apologize or have a reason for not showing up when I called them. Plus they would not answer my calls or respond to my voice messages for days.
All they said was; 1st time: "welll we see where you were scheduled, I don't know why no one showed up". 2nd time: "well I remember talking to you and rescheduling for today, I don't know why you're not on the work list for today".
My wife purchased a Groupon deal, which I was very skeptical at first. But surprisingly they showed up within the time frame they said. They did a professional walkthrough and pointed out some areas that I didn't even see. They got right to work and didn't outstanding job. Even if my wife didn't buy a Groupon I would still use this company. Great job
Can I give a 0 score? Seriously, don't use this carpet cleaning company.!! I had a horrible experience with them.
The man who came to service our carpets, Edgar, broke two of the tiles on our bathroom floor after trying to replace the transition strip between our master bedroom carpet and the master bathroom. He, of course, didn't tell us about it. When we discovered the broken tile we called the "company" (which is owned by a guy named Robert... it's just the two of them!) but he will not call us back. It cost us $120 to repair the damage they did to the tiles while servicing the carpets. My husband and I have collectively called at least a dozen times and he never answers. I went to report it to the Better Business Bureau and, not surprisingly, they are not accredited with them. Take my advice and take your business elsewhere.
Great results! – I'm so impressed by Baby Safe Carpet Cleaning. I bought a Groupon for their service and was a little worried I would get inferior service due to the discounted price. Not at the least bit! The technician was on time and called me when he was on his way, he was very polite and really took his time to do an awesome job. My carpet looks fantastic! I will definitely use this company again.
carpet cleaning – This cleaning company came to my house and got stains out of my carpet that I couldn't get out. I was skeptical until it worked.
Baby Safe – I really liked the way the front desk had answers to my questions.
Editorial Review – In addition to selling, repairing and cleaning carpets, service handles Oriental rugs, upholstery, water damage and air ducts.
Superior Customer Service – Baby Safe Carpet Cleaning was the most professional, carpet cleaning company I have ever used. They were on time. The price I was quoted was the price I paid. They are the company of choice.
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