2701 Custer Pkwy Ste 901, Richardson, TX | Directions 7508032.991698 -96.726525
DON'T HAVE YOUR WEDDING HERE! – This is a complete joke! Please do not have your wedding at this location. I will admit it's beautiful as well as the coordinator Diane is great, but the owner does not even care about the service she is providing to her clients. I had my wedding at the place a month ago when my cake was not correct, the food was not up to standards not to mention among other things. I called and reported everything and spoke to the young lady their who explained this was not the first time this issue has come up! I emailed the owner complete details, but never even got a phone call to ask me anything or to apologize. I called numerous times and even went to the place still not response. Please keep you money ladies. It's not worth it to even waste your time! I wish I would have done more research on this place!
A little confused – I am newly engaged and I am just starting my search for a venue. I recently visited Cappella Court and I must admit I was not exactly thrilled when driving up to the location. The parking is great but the building lacks character and I would have never thought it to be a wedding venue. I was pleasantly surprised once I looked inside. The ballrooms are beautiful. I was greeted by a wonderful lady who reminded me of my mom who was killed in a car accident. She made me feel instantly relaxed and explained all about the venue and gave me lots of information about what was included in the inclusive package. It was great information but I felt a little like it was scripted. Then she smile and said, Now, tell me about you. How can I help you plan your perfect day. My first thought was I want my mom with me but I knew I couldnt tell a perfect stranger this so I said, I want my guest to feel welcomed. I want them to enjoy every minute of my wedding as if they were invited to my home. She chuckled and said, Have you ever planned a dinner party? I said no but I helped my mom with lots of them. She said, Well then, are you ready to plan your first dinner party? I promise it will be the most memorial dinner party you will ever plan. Suddenly all that information she was giving me was beginning to make sense to me. It didnt feel scripted any longer. She was laying the foundation to my dinner party. My Wedding! The biggest dinner party I would ever have. The short time we spent together really calm my fears. I stopped there on my way home from work on a whim. She was locking up the buldings. She gave me so many helpful hints on how to save on my wedding. The time had past so quickly I didnt have time to stay for the estimate but I promised to come in the following Saturday. On the way home I recall having that wonderful feeling. I AM A BRIDE!. I was so excited it was sort of like looking for the perfect dress you'll know it in your gut when it's your dress. I knew I had found my venue and I knew i wanted Valinda to help me plan my very first dinner party. Unfortunately the business side of me started reseaching and I have found lots of mixed reviews. Some I feel are old employees like the review claims but some reviews I feel may be the owner or employees posting reviews. I know that I would not take the time to post all of these reviews on so many sites if I were a bride. The reviews seem to be back to back. I was heart broken.
Ever lasting memories for our daughter – Cappella Court made our daughter
Amazing long distance planning – I thought planning my wedding from Italy was going to be overwhelming and was happy to find a place that took care of so many of the details for me. They made my planning easy with tons of emails with photos and drawings and a long meeting with the coordinator and owner when I arrived back in the country just days before my wedding. Everything was amazing from the food and cakes to the coordinator and the little details. Their owner Sandra helped with a lot of the details and designing, their dj Tom made the reception fun, their coordinator Diane organized every minute. The prices were the best I had seen from the eight places I considered. I couldn
Service above and beyond our expectations! – My daughter had her wedding at Cappella Court just a few weeks ago and the service we received from their staff and owner was above and beyond our expectations! We tasted the food at their open house and it was so good that we increased the menu for the reception and it tasted even better than we expected. The owner designed the lighting, special monogram spot light and cake to go with all my daughters decorations and made everything fit all my daughter
Amazing! – I was just had my reception at the Marsh Lane Location (I don't know why this site shows Richardson) on 6/3. The food was wonderful and the cakes were amazing! We would reccomend it to anyone and my sister will now be planning her wedding with Cappella Court Gardens in 2012! I can't wait to get all of my pictures and videos back!
Beautiful Venue- As of 07/09/2011 – Cappella Court, is beautiful venue. I have just started my journey... I have been searching since May and found this place mid June... Sandra- Owner is very helpful and up front thus far. She is awesome at working with you on whatever budget you may have, likes and dislikes, menu, bar, cocktail hour, and the list goes on... When given the estimate in the beginning I felt as though the 25% down was a hefty payment due to looking at other venues not demanding those types of payments as well as no monthly payments and all funds due 2 weeks before. Sandra requires 25% down as well as monthly payments... Just depends on what is affordable and what fits your budget. I will be updating periodically as my journey moves forward! I think its important for Bride to Be's be informed on both good and bad points. I give this venue 4 * as there is always room for improvement in any situation! Thank you Sandra!
Defamation of Charactor – To the owner SANDRA HARRISON of Cappella Court and the Alexander Mansion I did not promise anything to any bride for cash on the side, nor did I steal from you, commit fraud of any kind. If a bride complains about you and your business don't assume that it is me a "disgruntled employee", I don't waste time on something like revenge that is where there is a higher power, and I amswer to him. The only thing I regret about leaving is that it didn't happen sooner, I have never worked for someone who works so hard at taking from people, creating lie after lie about one employee or another, none of what you have said or posted as a bride are remotely true. I am not like all the others you have taken from in the past. I am not scared of you and I don't care enough about all this to let any or one part touch my life in the smallest way. You have always known my belief, and I believe that you pay for the wrong you do to others. My life has been so blessed since I have gotten away from the one thing that brought me down, working for YOU! I loved the job itself and the brides, I just didn't like the dishonesty that you put forth daily.
With in Budget, Beautiful, Outstanding customer service!! – This was one of the best venues for the price I could have found. The customer service was excellent, I can't thank them enough for all of there hard work and willing to help at any time. The venue is absolutely beautiful, the gardens were exactly what we wanted without the stress of weather, they have a back up plan and it's great, the food is wonderful, cakes were perfect. I would recommend this venue to EVERYONE.. I wanted to give a special thanks to Jennifer and Stephen they are the sweetest two people and they went above and beyond to help us anytime we popped in..the day of both of them were there making sure everything was perfect, and to me it was the most perfect special day!! Thanks to everyone at Cappella Court Gardens!! I will recommend you to everyone I know getting married!!
horrible first impression – If I could give them 0 stars, I would. First impressions are everything, and they made a terrible one at the Carrollton location. They forgot our appointment even though we called to confirm it. Then they acted like it was our fault they were not prepared. I took off work to be there for the appointment and the man was so rude I wanted to leave right away. My fiance talked me into staying to talk to the lady who we made the appointment with, but she acted like we were intruding on her time, so I said nevermind. She had already given us lots of info and we came prepared to make the hefty 25% down payment to reserve our date, but I couldn't get out of there fast enough. RUDE and UNPROFESSIONAL. Completely disappointed in how I was treated.
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