Frisco >Jon Scott Hair Colour and Design
3333 Preston Road Suite 105, Frisco, TX | Directions 7503433.108629 -96.8058
M Closed, Tu 9am-6pm, W-Th 9am-8pm, F 9am-6pm, Sa 9am-5pm, Su Closed
Neighborhoods: The Centre At Preston Ridge
Ampon always gives me a great haircut, which is not an easy thing as my hair is very fine, and not very thick. I always leave there with a huge smile on my face. When I first started going to the salon, a different stylist messed up the cut so badly that it literally took 4 months for it to grow out enough to be right. However, the salon did everything they could to correct the situation, and the errant stylist was not there the next time I went. I believe they are very committed to doing things right and providing excellent service.
Lauren was amazing, the entire staff was very friendly. I will be coming back. I enjoyed myself very much.
The lady that cut my hair was really good and knowledgeable she sat with me and helped me decide what cut and style was best for me. The prices where great also.
Ginger was the BEST! She was very personable, knowledgeable about the products and hair treatments I was getting. She was on time and very detailed oriented. The highlights came out perfect as did the hair cut. I could not be happier. I will be back. She is my new stylist.
I purchased a groupon for this salon and called for the very best stylist for highlights and a haircut. I was told that this person has been there for a long time and is the number one stylist and she could be trusted all the way. I made it very clear to hear that I wanted no gray and both highlights and lowlights and my base color to be evenly blended for a small natural highlighted and professional look. I was told that the gray would nicely blend and no gray. WOW WOW WOW. She put my sides up so I did not notice the gray temples until I got home and took down the sides. I immediately called and was told to come in and get another toner and that the charge would be an additional amount and to buy a shampoo also. WOW, I just got my hair done and expected it be done correctly. I washed my hair with a top shampoo that does not fade color out and my color was washed away. I called and again complained and I was told we do not fix anything for free and now you must pay. My hair looks like straw and is so ugly. I was in tears. I then called Groupon and they contacted the merchant and the owner tried to get me to come back with another stylist who was just hired a week ago and my stylist was no longer working at the salon. I asked why and got the run around and phone slammed in my face so I asked for the owner and was told a coupon was in the mail which I never received so I called and asked why and the receptionist was very rude and nasty. I was told I was the rude one. I then received a letter stating my stylist was now gone and here is a free haircut etc. I called and got the phone slammed in my face and asked for Ron the manager and he never returned my call. I called in the morning and had the phone slammed in my face. I called back and they slammed the phone in my face and booted me away and tried to scare me by saying I was bothering them and more when it was their lousy and unprofessional service. They tried to scare me with the police and I told them that what this salon had done to me and how awful my hair looks etc and how nasty they have been. They told me I was right to walk away and to not trust Jon Scott ever again. Beware big time.
My original post 6/30 &quot;I left crying. I used a groupon, which they up sold me on because they said my hair color had green unflattering undertones. The color isn't bad, but I don't think it was before either. The highlight are too chunky after I asked for natural. The big problem was my hair cut and style. My bangs were cut WAY too short. You know the albino tourtoure from The Princess Bride? Yeah...they look like that. The only thing I can do now is wait for them to grow out. It didn't help that my hair was stilled like my over 50 year old mother would do her hair. After I styled it myself the only painful part is my bangs. They said the are sending me a coupon for a free haircut becuse of the cut mess.horrible" 6/30/13
"Hello, my name is Ron Boen iam the owner of jon scott salon we have been in business for over 25 yrs we have a lot of satisfied clients. I am so saddened of your experience if I can be of help in the future in directing to a new stylist for your hair needs I would love to ronboen@att,net best to you ron boer" 7/20
I do not need your help finding a new stylist,in fact it seems you need MY help finding a good stylist. How is it that you feel the proper response to my review was to try to find me another stylist? You should be asking what you can do to repair the reputation of your salon. A refund for the cut and highlights would be great, but I doubt you will do that so a color correction would work too. Giving a horrible tear inducing hair cut then trying to mend the mistake with a coupon for another hair cut is ridiculous. It is like getting food poisoning from bad fish, then being offered more fish.
If you are sorry, and would like to fix this please offer a refund and/or a color correction. I tried to be nice, but the color is wrong as well. I went to another stylist for help and she informed me that there is nothing that can be done about my bangs but hope my hair grows quickly, that the other stylist thinned my hair (I asked to make sure NOT to do that) as well as cut it in a way that my hair has to be styled flipped out, the color is wrong, and the high lights are too wide. this is BY FAR the WORST experience I have ever had at a salon and I have even gone to beauty schools to get my hair done before.
I am going to make sure to post my review every place I can, tell as many people as I can,and do my best to make sure that not another person will EVER have to go through what I am having to deal with. If you feel you can fix this some how, or try to, I will also make sure that information is known. Until then I am going to keep sharing my complete honest experience.7/20
AVOID THIS SALON. After my favorite stylist left there, I got a coupon to come back for a free service so I thought "how bad could it be?"... it was so bad... really bad. I have long hair, which they insisted the best way to cut long layers was to flip my head over and let them wack away... and wack away they did... much shorter than I had asked and extremely uneven. I think my 4-year-old niece cold have done a better job. Then it was time for the highlights... or should I say blotchy streaks 1/2" from my scalp, which they over-processed and charged me more for a toner to help correct it. Three hours of torture and I looked like someone dared me to cut and color my own hair while I was drunk. OMG, lessoned learned... I will NEVER go back, even if it's free. And I also learned that my tip was paid out of the stylists check... that is wrong wrong! SO this place steals too. Just keep away... beware. Korean owners too. This place is the farthest thing from aveda concept. It is a concept of horrible hair.
Thanks Daisy, I love my color and highlights !! – I've been going to the same stylist for the past 10 month, but I've been told that my hair needs a change because it has been mistreated, dry, and had more than three colors. It was red, orange, blonde, and dark roots. I was scared to try someone else, but I finally decided it was about time to make it happen. I called Jon Scott Salon and they gave me an appointment with Daisy. She explained me the process and she told me she was going to have to use a couple of formulas on my hair. She also strongly, recommended hair treatment after the whole process. I told her all I was asking for was, a color base without red, orange, or brassy looking. I was afraid that my hair would get worse then it already was, but she seemed confident in what she was doing. I relaxed myself and she started getting to work. The results were amazing! She gave me beautiful blonde highlights, and a nice base without red tones just like I wanted. I love my haircut and the treatment she did on my hair. She Suggested a shampoo and conditioner that is going to help keep my hair in healthy conditions. Im looking forward to coming back again. I really love my hair!!
this stylist is very professional and awesome!! – THE STYLIST IN THIS REVIEW IS AWESOME. I HAVE KNOW HER FOR A LONG TIME AND SHE HAS NEVER BEEN ANYTHING BUT PROFESSIONAL KIND CONSIDERATE AND VERY TALENTED. THIS SOUNDS COMPLETELY FABRICATED AND I DONT BELIEVE A WORD OF IT SO MY ADVICE IS TO GIVE HER A TRY. YOU WONT REGRET IT. SHE IS A YOUNGER WOMAN THAN WHAT IS PERSIEVED HERE AND I KNOW THAT SHE WOULD NEVER CRITISIZE HER FELLOW CO WORKERS OR HER SALON TO ANY CLIENT AND WOULD NEVER TELL ANYONE HER AGE. WHAT WOMAN DOES?!
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