Dallas >Restaurants >
$ >Ravenna Urban Italian Restaurant
1301 Main St., Dallas, TX | Directions 7520132.782568 -96.790189
Monday through Friday
11:00 AM to 2:00 AM
12:00 PM to 2:00 AM
Neighborhoods: Historic District
The best Italian Food I have had in Dallas. – This littlel touch of Italy is in the heart of Downtown Dallas at Main and Field Street, is quaint, a little like downtown in Chicago or New York. I enjoyed it because we could talk and visit while eating a wonderful Italian meal. I had Zuppa di Mare. Wonderully delightful, this mix of seafoods and pasta is fresh and light and seasoned to allow the taste of the ocean to come through. I also liked their wine list. Not the biggest, but selected to mix with what you are dining on. If you want Italian, from Italians that are wanting to please...try Ravenna's.
Watch your belongings & shady management!! – I'm upset I have to give this place even 1 star...yes, food was good...but service was lackluster. We figured our server was maybe having a bad night & were as cheerful as we could be with each encounter & tipped him well to hopefully make up for a bad night.
BUT THE WORST - Just as we were leaving, I realized I had left my iphone on table (had been checking Cowboys score). We quickly went back inside to retrieve the phone, but the table had already been cleared, & guess what?? NO ONE had seen my phone. Yeah, right. It was late Sat. evening & we were the only customers left in the restaurant! With the short time that had elapsed, & only staff in the building, doesn't take much of stretch of imagination to figure out what happened. Owner was not helpful at all in helping us find phone, & in fact, got VERY upset with me when I suggested I would need to file a police report for the missing item. He even refused to give he his full name or a business card!! What kind of person does that?? Stay far away!!!!
Lacking integrity and character from leadership! – This review is not focusing on the food quality, but rather the customer service. My wife and a group of friends ate here nearly 6 weeks ago. While reconciling our monthly bank statement, we noticed we had been overcharged by $2....taken out as a "tip". The bill already had an 18% automatice gratuity applied, and some of the ladies actually left more "cash" on the table when they left. Rather the $2 was intentional or accidental, we'll never know the truth. However the problem is that we have called (my wife 3 time, myself twice) requesting them to take care of this issue. $2 is not going to break our bank, but it's the principle of taking care of customers and making things right when you mess up....which the management of Ravenna has failed to do, even after 5 calls. They have given us so many run-around answers, it's like a child caught stealing bubblegum and trying their best to get out of it. They have asked for the last 4 digits of our card, which we gave them. They have asked for our address, which we gave them. They have even asked for both of them multiple times. I asked the manager if he just threw our info in the trash the last 2 times we've given it to them...obviously since we have not been compensated properly. I would encourage everyone to double check their bank statements carefully, because they could possibly be doing this to severaly hundreds of people each and every day. The food may be grrrrrrrrrrrreat! but the lack of integrity and character from leadership will prevent my family and friends from ever returning!
my name is Milan and I am the owner of Ravenna Urban Downtown Italian Restaurant & Bar in Dallas.
before I say anything I want to apologize for not taking care of this inconvenience.The manager who you contact is no longer with Ravenna Urban Downtown Italian Restaurant & Bar in Dallas. However, i dont want to blame him,part of that is my mistake.when you contact us for first time he told me about this, but I FORGOT to take care of this matter.
their grrrrrrrrrrreat! – Highly recomend this place... its small, quaint, and desceivingly awesome. Service is better then a 5* high profile chef inspired dinning experience. The food is by far the best Italian food we have had, including anything we have cooked personally!! Need I say more... this is a Must Have!!!
thank you very much for your honest comments.please come back to us again for another great expiriance.
drink good-eat better
Ravenna Urban Downtown Italian Restaurant & Bar in Dallas
Ravenna Italian Restaurant – I was in Dallas for a tradeshow this past week, I had the pleasure of dining at Ravenna with 3 of my co-workers. We were all in agreement that Ravenna served one of the best Italian dinners we had ever tasted.
The service was excellent and the owner checked on us twice. Very nice dining experience. Kudos to Ravenna.
Thank you very much for your kind words. It's very kind of you.Ravenna Urban Downtown Italian Restaurant & Bar in Dallas will be happy to have you any time you come back to dallas
My Favorite Spot in Dallas – Okay Dallas, let me share my favorite place to go in Dallas, HANDS DOWN. First of all the food is so so so good. My mouth is watering as we speak. Ravenna not only hails the best pizza in Dallas, the pastas are to die for. And anytime you're not sure about what's good, Milan will definitely find the right dish for you. The service and the approachability of the staff is amazing. The local patrons are also so great. Prices are good too. It's fine dining at casual prices. There's also a ton of specials during happy hour & reverse happy hour. I could go on forever... Also check out LIVE JAZZ on Tuesdays and LIVE DJ's on the weekends til 4 am!!!
Great Italian Food! – I've been to this place many times with my BF, the staff is very nice and servicial, their italian food is the best in the downtown area, they have drinks specials at the bar and they have live jazz on tuesdays with wine specials....which my BF and i love. Also the pizza amazing, thin crust and excelent falvor..this place is worth to visit, don't miss it if you are in downtown.
Fine dinning for an extreamly good price!!! – Oh Gosh, there is so many good things about this place.
My boyfriend LOVES the bread and italian dipping sauce made right in front of you at your table. The lights, the music the food, the service outstanding.
Thank you Ingrid for your fantastic review on our Downtown Italian Restaurant. Our Fine Downtown Dallas Italian Dining Establishment is known for the late night featured Jazz singers, the Italian dipping sauce ( you loved) and the casual Italian Restaurant ambiance we bring to the Downtown area. Two of our most popular ( a MUST TRY) menu items and Italian Downtown favorites are Zuppa Di mare ( linguine pasta saut?ed with calamari, shrimp. Mussels, clams, sea scallops, salmon & tilapia, served in our Homemade Italian Spicy garlic white wine sauce) and Veal ( or chicken) Florentine ( topped with fresh garden spinach, shaved mozzarella cheese, 3 LARGE Jumbo shrimp all baked in a mouthwatering Homemade Italian demi-glaze sauce. Yummy! Please come back for our outstanding service as well from Elisa , print out your review with my response, and I will personally give YOU a FREE Dessert! We LOVE Reviews from our favorite Downtown Customers!!!!!! Buon apettito, Milan
Great food and service – So I have been going to Ravenna for 2 years now, and I must say that after 2 visits I felt like a regular. They treat you as if you are part of the gang which makes it a very inviting place to have a drink before the club or make a night of it. The food is great, especially the chicken sorrentino!!! I will continue to visit, and support the fact that they are now bringing live jazz into downtown dallas on tuesdays!
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