Dallas >Automotive Sales & Services > Ace Window Tint & Windshld Rpr
2302 Royal Ln, Dallas, TX | Directions 7522932.895089 -96.901662
omfg – I went there to get tint job on my new Honda civic.
The owner of the shop was so rude to me, the way he talks is so impolite to customers. And the tint job is so messy omg so many scratchs on the windows and he didnt get rid of all the bubbles. I'm not satisfied with this place and don't recommand period.
Best tint job, very prompt, and excellent products. They must be good if they are the vendor/contractor for BMW of Dallas – Very prompt and knowlegeable of the industry. Very satisfied with their work. BMW of Dallas recommenede me to this company, greate job on my new 5 series. Very friendly employees and once got my car done in very short amount of time. All of my familys' cars haven been tinted here and we are all satisfied with their work and performance of their product. Also it was very reasonable price which comes with lifetime warranty. Since they are the vendor/contractor with BMW of Dallas, Toyota of Dallas, and several body shops around them, they must do excellent job and trustworthy.
I would definitely recomment to other people.
Horrible customer service, tint job maybe good, but not what I asked for – My new car was tinted by them before I picked it up. I specifically asked my dealer (who contracted the service to them) if the dot matrix on the rear windshield could be covered up. He reassured me it would, and would be covered up if I had an issue.
I allowed the tint to dry, made multiple visits to the tint shop and was not satisfied with the cop out answer that "This is the best we can do." It didnt' help that the tinter and owner of the shop spoke poor English and don't understand that I was unsatisifed with the work, wanted a refund, and have to have it removed. He kept saying "You must have tint in Texas" so on and so on. I agreed I want tint, but not from your shop if this is the best they could do. In the end, I'll try and talk with them on a comprise before I take it to my creditor.
Ultimately, I'll be having this tint removed and redone at a more reputable tint shop. Advice to those buying new cars, DO NOT let the dealer contract the work for you! Any warranty work or in-house work is fine, but add-ons such as tint should be done by yourself with thorough research. I'm not a complainer, I rarely ever have issues with the various products I buy, but the service I got from the dealer (in regards to the tint), and the tint shop was one of the worst experiences I've ever had.
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