Dallas >Home Improvement Stores >
Hardware >Elliotts Hardware
4901 Maple Ave, Dallas, TX | Directions 7523532.814186 -96.828941
Monday-Friday 8:00 AM - 8:00 PM ; Saturday 9:00 AM - 5:00 PM
Neighborhoods: Northwest Dallas/Love Field
This is a great place to look for a gift. They have everything that you may need in a house in here. They also have a wonderful warranty policy in here.
ALWAYS my first hardware source – Anyone else recall the small town Mercantile/Hardware store? Looking for or need to replace the most obscure bolt or fastener, vintage furniture hardware, cleaning product your Grandmother used, or a kid tough item from Radio Flyer, you may only find it here. You will certainly find items available at home imp. stores, but if you need information on how to use, install, custom fit or otherwise without hiring a professional for your small job; there's a staff member who can actually HELP you. Although on occasion the staff are assisting many and may be brief, if you require more information and are patient, my experience is that you will get the most informative service in each department that is available anywhere in a metropolitan area. I've NEVER been ignored, condesended to, or feared the associate might drool before coming up with not particulary assuring information as I find is more common than acceptable. The Maple Ave. location has the most expansive selection in my opinion. The BEST fresh, flavored bulk whole bean coffee any where!
Best Hardware Store in the area – If you want a Real Hardware Store, look no further than Elliot?s. If you only need a "home improvement" store, you can go to Lowes or Home Depot. The difference is that a real hardware store carries a wide assortment of hardware and has knowledgeable people who really know hardware.
Here is an experience I had recently... Went to Home Depot in need of a strange looking bolt which I needed replaced with one which was 1/2 inch longer. Three guys at Home Depot each shook their heads. They had no idea what kind of bolt it was. One said it must be custom made. Then when I was about to leave, another one suggested going to a real hardware store. ?Isn?t THIS a hardware store?? I asked. ?No,? he replied, ?Home Depot is a home improvement store, not a hardware store.? So I went to Elliot?s. A guy at the front of the store directed me to the isle where bolts were located. The guy in that isle took one look at what I had and said, ?Oh, a shoulder bolt...what size do you need?? Then he pulled open a drawer loaded with them in all sizes you could imagine.
Now you know the difference between a Home Improvement store and a Real Hardware Store!
Goota tell Ya – This store has a history of having a variety of items not available on shelf. Many times I have gone to this place looking for an item but it was out of stock. I spoke with the store's manager about the issue and he was as very rude and arrogant. Quite frankly...he turned red in the face and appeared very peeved. Whats up with that? No need to get into the details other than just another hack who works in a public position that doesn't appear to know how to interact with customers with respect. Hmph... Surely there are quality professionals that are much more qualified to work with patrons and paying customers. He even showed disrepect for his hard working staff...Paying customers aren't interested in an ego tripp'in want-a-be boss man. Who hired this hack? Somebody's fishin' buddy?
Buyers also need to know that the pricers tend to markup and over price most items...Not good for an economy that is struggling. Other than that, the store has quite a potential for suppling items hard to find elsewhere. That is, if the item is AVAILABLE....
My suggestion is, if you can buy what you're looking for elsewhere then that is what you should do. It's likely to cost less.
Good luck shoppers...
Editorial Review by Citysearch Editors – Since 1947, this hardware store has sold tools and goods in North Texas giving personal attention to each customer.
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