Hayward >Motorcycles > East Bay Motorsports
21756 Foothill Blvd, Hayward, CA | Directions 9454137.681931 -122.087514
Neighborhoods: Mission/Garin, North Hayward
Rich was very helpful! He's very patient & friendly, I had an overall good experience buying my Ninja
Great customer service here. Came in looking at getting a new dirt bike for me an my son. Wasn't sure what I wanted but after talking to one of the salesman on the floor (who's name I can't remember) I found a bike for me an my son. I will be returning here again for all my bikes!!!
I am thoroughly satisfied with the customer service, most especially with the help I received from your sales representative Paul Conner. I believe that he embodies everything about great customer service--great knowledge in your products, a willingness to really spend time with the customer, a desire to truly know and appreciate the person, and a sincere interest in getting potential customers on the most suitable bike--all the while trying to strike up' a deal which culminates in a win-win situation. Paul truly goes out of his way to make the shopping experience what it should be--informative and pleasurable, and (on the business end) profitable. He and other sales reps' at East Bay' are the types of people that inspire customers (or shall I say future clientele) to keep coming back'. All told', I'm very pleased with the great service.
I must say that my experience with East Bay was the best. I don't think I will ever shop anywhere else. You are 100 miles away, but I like the people, product and prices the best. My Kawasaki was the best item for price and the expert sales staff made me feel welcome, even as a beginner. I tell everyone I know where to shop.
I was very pleased with the service I received when purchasing my 2007 GSXR 600. The Sales Representatives were very knowledgeable and helpful-answered all my questions. I would like to say Thank You to Don Reiff and Todd...you guys are great...and Don thank you for the great deal--you're the best. I am totally enjoying my bike.
I recently purchased an '06 Yamaha YZFR1. It was the smoothest transaction I have ever conducted buying a motorcycle or vehicle. Worked with the Sales Manager Don through the phone and spent less than an hour at the dealership picking up my bike and signing on the line. There was no haggling or back and forth, straight forward deal. I went on through the F&I office to do the DMV paperwork and the ease continued on there and on through the parts department. I plan on making all of my future motorcycle purchases with this dealership. Being I ride dirt and street, I buy a new bike every couple of years.
I like going in your store and looking at all the bikes and merchandise you have. Your store is the best.
I wanted to make sure that I wrote in and made a comment on how good the service is at your dealership. I've come in for service before and your guys there are real cool and low key. So I said the next bike I buy it will be here. I e-mailed you guys about a bike, when I got there and Jason qualified me. I had picked the wrong bike, he quickly sold me up to a better bike and turned a possible disappointment into an awesome experience. I said I was in a hurry, I don't want to put anything down, I want the best price, and I don't want to spend more than $100.00 a month on my payment. He maid sure he met all my requirements. The bike is sick, my money is in the bank, I was in and out in about an hour and everybody digs my new ride. EBMS Rocks!!!!
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