Dallas >Women's Clothing > Anonymously Yours
204 Abrams Forest Shopping Ctr, Dallas, TX | Directions 7524332.908730 -96.738696
I created this account just for this review. I was so appalled by the treatment I honestly think that it will RUIN your dress buying experience. While the dresses are nice....the Owner Rene is flat out rude. Not only is she rude but in general her "rules" are simply not accommodating. The FIRST thing said to me when I came in (after I stood at the front counter for 10 minutes) was: "You can only try on three at a time" and then she walked away.
You CAN NOT:
Take pictures - which in an of it's self is not a problem until you find out it even after you put the NON REFUNDABLE deposit down on the dress and not even when you BUY it out right. Even when your parents are out of town and can't be there to help you choose.
Have your cell phone out with you AT ALL.
If you were thinking of calling/texting your mom when you've found the dress - think again. You are not allowed to have your phone in the dressing area at all. If you try to she will threaten to call the police on you.
Try on the dress in layaway:
Remember that you couldn't take pics or call mom? So if she wasn't fortunate enough to be there with you and you put your dress on layaway (by putting down 35% which is NONREFUNDABLE) she can't see you put it on until you've paid for it and even then you have to take it OUT OF THE STORE to take pics....that's right. Even after you've purchased it.
People with this type of lack of customer service do NOT deserve your money. I plan on putting this review in as many places as I can so that no one has to question what kind of experience they will have. Just AWFUL.
Ok if You're Buying a Gown... Otherwise Rude – Normally I don't write reviews, but I just had to about this place. I sold bridesmaid dresses there this past winter. The selection of dresses is nice, and they have a lot of other things too. The place in itself can be a gold mine. That being said, the management and workers are far from exceptional. When you first come in to browse, or look for a dress, they seem kind and helpful. But once you become a customer, or let them sell your items, that helpful demeanor goes out the door. They become rude and irritable, as if you are bothering them with your questions. The employees not so much as the manager/owner. She was a real jerk. I didn't get my money on time, and every time I came in to ask a question, they acted like they could be doing something better with their time. Once you put something on consignment kiss that polite attitude goodbye. They are only interested in the money you can make them. Besides that, if you're not buying they'd rather have you out as soon as possible.
Great Service! – I found the mother and daughter team running the store to be very sweet and helpful. The store obviously does not have the fanciest ambiance, but they had a bridal gown selection worth looking through. The prices were at a nice discount. No photos allowed here.
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