Service King Collision Repair

(972) 960-7595 | View Website

808 N Central Expy, Dallas, TX | Directions   75204

32.789212 -96.791578

Open Hours

Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Auto Body Paint & Repair, Automotive Repair  more

Neighborhoods: East Dallas


Reviews for Service King Collision Repair

over a year ago

I wish to send a complimentary note to the appropriate management team at Service King.

Over the years I have used Service King and have always been satisfied. Professionalism, workmanship and customer service are tops.

Two weeks ago I was rear ended. Allstate pushed for me to go to their shop in Plano off of Hwy 5. Although Service King was on my mind, I chose to stop in and discuss the details of my needs. The staff at this shop gave me blank looks, appeared to me that I was a complete inconvenience, and they told me it would be two weeks before my car would even be looked at, let alone repaired.

I quickly gained my wits and drove to Service King on 75 and Spring Creek. As usual I was greeted warmly and professionally. I was introduced to Mike McCrady my service advisor. I explained my situation and desires to Mike. He listened and told me that the car would be repaired in the time frame I needed. I had doubts but I trusted Mike. To be honest, I figured when I returned that the car would be a few days longer.

Shame on me... I was able to use the website and know my car was repaired on time. Because of web site, I could make good plans to pick up my vehicle and not inconvenience others. When I arrived, the staff found my file immediately, processed the paperwork and brought the car to me in under 8 minutes.

My loyalties to you Service King and my special thanks to Mike for showing true customer care and commitment.




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