Gilmer >Department Stores > Walmart Supercenter
1110 US Hwy 271 N, Gilmer, TX | Directions 7564432.747201 -94.938180
Mon. - Sun. 24 Hours
The familiar smiley face representing the world's largest retailer stands for dependably low prices and customer service. – In Short
What started as Sam Walton's vision in 1962 now accounts for more than $200 billion in annual sales. The well-respected discount store emphasizes value, customer care and variety. Thirty-six departments offer everything from shoes to DVD players, including apparel, health and beauty products, electronics, toys, fabrics, craft supplies, jewelry and outdoor equipment. Popular clothing lines include Levi Strauss, Wrangler and No Boundaries. In addition to a wide range of computer equipment, Wal-Mart Connect Internet service is also available.
Seriously lacking in 'People Skills' – I shop this store frequently only because it is close to where I live. Sadly, some of the people who work there (not all, but quite a few) don't seem to know how to relate to their customers, especially at the customer service desk, which is where they really should know better. They don't even take the time to acknowledge you, and when you finally get their attention and they finish waiting on you they don't even offer as much as a simple 'thank you'. The last time I used the service desk the lady who waited on me just turned and walked away when she finished, and I wasn't even sure we were done. I have not been rude, even though I really had to bite my tounge the last time, so I didn't contribute to the behavior I received.
POOR attitudes at the service desk have almost caused me to think about shopping elsewhere, and if it were not for having to travel so far to do so I would.
One more thing...the PHARMACY is the WORST I've ever seen at any Wal-Mart, and I have shopped at quite a few of them over the years. God help you if you call in, and be prepared to let the phone ring about 15 times before someone actually answers it. AND, if you have to have a doctor fax in a prescription, also be prepared to have to call several times to get it completed, because they frequently claim 'they have not received it' and it seems because they are so busy it really is just to buy more time. Recently I called three times, was finally told the fax was received, and when we went up there to get it, they couldn't fill it because of some wording omitted by the doctor that they should have told us about before we drove all the way into town.
All in all, I would give this store an F- ...it is honestly one of the worse ones I've ever shopped at.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Walmart Supercenter on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.