Waco >Pet Services > Texas Animal Medical Center
4900 Steinbeck Bend Dr, Waco, TX | Directions 76708-520131.601597 -97.161322
Neighborhoods: North Lake Waco
The first time I went to this vet in March I loved her. I have 2 dogs and they needed annuals and shots because I was boarding them for a week. They were nice, the prices were reasonable and it was really fast service. However, I recently returned and the experience was horrible and I will not be returning to this place.
One of my dogs recently got a tick bite and she needed her rabies shot, so I made an appointment. I got to the vet and they told me she needed her annual and heartworm test as well, which wasnt true because I got her annual and heart worm test in March. They argued with me and told me they gave my other dog an annual and heart worm test and thats probably what I remember. I argued with them for about 10 min because I do have the paper work that says they gave BOTH of my dogs annuals and heart worm tests in March and stated I just wanted a rabies shot and for the vet to look at my dogs tick bite. Well...they ended up giving my dog an annual which was an extra $32, the vet was nice enough to include the heartworm test with the lyme disease test my dog had to have for the tick bite, but they also charged me for another shot that I didnt even know they did and I didnt approve it or anything which was $34. The told me afterwords that their records show she needs all this stuff which I knew wasnt true because I wouldnt have been able to board her in March if I didnt get her all her shots before then. It was a nightmare!
I will not be returning to this vet because they gave my dog things she didnt need. Apparently they need to keep better track of their dogs on the computer or hire new employees who knows what they are talking about. When I called to make the appointment they said it would take 15 min and be around $60 and it ended up taking an hour and cost $160. I paid for things I didnt know I was paying for until it was too late and they did tests my dog didnt need. They totally took advantage of me and have lost my services because of it.
DNA TESTING OF PARROT (HORRIBLE!) – I got my green cheek conure DNA tested at this location and it has been a nightmare. The vet handled my parrot well but waiting for the results have been ridiculous.
I was told in 10-16 business days my parrots lab results would be in and that the clinic would give me a call letting me know if my little bird Charlie was a boy or girl. 16 days went by, I called the clinic and they told me that the dna sexing facility were the blood sample was sent off to was backed up but my results for Charlie should be in the following Monday. Tuesday swings by, I call the clinic and the results still aren't back. I then call every week awaiting the results but the clinic keeps telling me that they will find out and call me back but they NEVER do! I have to call them back and they give me the same excuse. Its been a month since my bird was dna tested and I called today and come to find out they sent the blood sample to the wrong address!!! NO APOLOGY OR ANYTHING! They expect me to drive all the way from Hearne TX back to Waco. RIDICULOUS!
This place comes in HANDY!! – Dr. Erwin clinic is open 24 hours which comes in handy when your pet gets sick and needs medical attention.
I have boarded my dogs with TAMC in the past with good experiences, so I highly recommend.
Dr Ervin is so loving and caring to animals, I recommend this vet for the quality care they give your animals.
I was referred to this place by a friend and I must say that this is one of the nicest vet place I been to.
This place is clean and the receptionist is really nice as well as the staff.
They are so great to my dog when I leave him for there boarding care and we leave for vocation. They take such good care of him.
This office has good front desk service and a great team of caring staff. I recommend this office to anyone looking for a good, informative and budget sensitive veterinarian.
I love this vet the staff is really kind and the receptionist she was very professional.
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