Houston >Food & Dining > Gugliani's-Rice Village
2400 Times Blvd, Houston, TX | Directions 7700529.716904 -95.415491
Monday 11:00 AM - 9:30 PM
Tuesday 11:00 AM - 9:30 PM
Wednesday 11:00 AM - 9:30 PM
Thursday 11:00 AM - 9:30 PM
Friday 11:00 AM - 9:30 PM
Saturday 11:00 AM - 9:30 PM
Sunday 12:00 PM - 8:00 PM
Neighborhoods: University Place, South Central
Wanted us to pay for food we never got – Here's the story: three friends and I went to the Rice Village location and ordered four pizzas. One of them came with the wrong toppings, so the waiter offered to make a new one... He said that the replacement pizza with correct toppings could come out in ten minutes, but we said to just cancel it since the three pizzas we already had were huge anyway. The food was good. At check time, they wanted to charge us for four pizzas, and even a manager insisted that we should pay for the fourth pizza we never received because they actually made it "in the back." We explained that not only did we ask them not to make the replacement pizza, but we also never received it, and still he insisted we pay for it. The manager threatened to call the police over this, and then turned around and just said that it would "come out of the waiter's paycheck." We tried to tell him that was ridiculous, but the waiter actually defended him, saying "It was my mistake." The whole thing was unbelievable. We paid for the three pizzas, but I wish we had just walked out. Please never go here as long as that manager is still employed.
Forks Bend - Now called Guglianos – First fork bent while cutting bread, 2nd bent in half eating spaghetti. Talk about cheap. They said all their forks are like that. Collinas was ok, Guglianos felt cheap and I felt embarrassed for having brought a friend there.
Do Think About It!!! – Linguini & spaghetti that came with tomato sauce was drenched in grease, Fettuccini was almost like drinking cream soup. We left our plates full and were not even offered a refund. The worst part was the after taste? our mouth tasted like dirty rags. The most disgusting food I?v had in my life? GO ELSE WHERE!
Worst service of all time. – This evening my boyfriend and I went for dinner at Collina's. As college students, Collina's is a nearby, moderately priced, and tasty place to eat- I love their pizza and some of their pasta dishes. However, the last three or four times I've been there, the service has been absolutely HORRIBLE. Tonight, the hostess tried to seat us at a dirty and poorly placed table (practically in what exists of a waiting area), and when I requested a different table, she scoffed and said "FINE" and sat us down. One other couple sat down nearby us around the same time. They had water, wine, and bread within a few minutes of sitting down, while we waited 15 minutes for the first sign of our waiter. After another 5 minutes of waiting for drinks, he then proceeded to bring bread and beers to an elderly couple next to us who had come in 10 minutes after us!! Still without drinks or bread, I got up and spoke to the host and asked to speak to the manager, but he reacted nonchalantly to my complaint and said he would get us the bread, without an apology or without answering my request to see the manager. The poor service continued with an epically long time for our entrees to come out. I am afraid that though the food is great, the service is simply not worth putting up with. They need to replace their entire serving staff. Before, I had thought the bad service I'd experienced there had been a fluke, but now I know that it's totally characteristic of this place. DON'T GO HERE.
AVOID COLLINA'S GREENWAY PLAZA – We loved Collina's in Rice Village and have tried several times to like the one closer to our house located at Greenway Plaza. NEVER going to happen. The girls that work there are beyond rude. Once we placed a delivery order and called to check on it an hour and a half later...after giving the girl our credit card information...and they said they had no record of our order. On top of that, more rude attitude from the girl on the phone. How's that for service?
If you can find a better pizza....BUY IT! – Still the best pizza in Houston and the prices are reasonable. All menu items are very good, but the pizza can't be beat. Eggplant Parmigiana is fantastic, where you get the dinner or the Panini you can?t go wrong. BYOB (with a corkage fee?somebody has to wash the glasses) is a great option, the $2 they charge you is WELL worth the savings on a bottle or two or three of wine. A table of 4 = $8 add that to the wine store price of 20 bucks each for three bottles of wine and you get three time as much wine for less that most places charge you for one bottle of the same wine. Those complaining about ?corkage fees? are REALLY CHEAP? Did I mention the Pizza, it?s great; try the Greca it?s our favorite and if your really into toppings try the Mona Lisa a' la Lisa, a large will serve four people and still leave you a piece or two for breakfast. Service is NOT what they are know for, but GREAT food at reasonable prices IS. Not all locations are the same, Heights is the fanciest, Village most relaxed, Memorial City is more family oriented.
Great pizza, average service – I went here on the recommendation of a friend. The pizza was really great (and so was the salad and bread), but the service was merely okay. The waitress forgot to bring our bread and barely stopped by the table. The atmosphere was really loud. I'll probably still go back again, but will try the patio next time. I will absolutely order pizza to go in the future.
Very good Pizza – This place is has the best pizza around. It is a great place to people watch if you sit on the patio. Ask Pedro with help from the wine list, he is very knowledgable. You can bring your own wine to this place just pay the cork fee.
New manager is why I will not eat here again – I have been a fan of Collina's for years until now. The food is the best but my last visit was my last. First of all, there was a large party that was out of control, they were so loud that people leaving the resturant were complaining that they had lost their hearing. The new manager was so rude to my husband and I. We asked for the wine list to order a bottle when my husband told the manger what we would like he looks at the menu, took his finger and went straight to the price and said to us "no no this is no good" taking his finger (right in front of us) he locates the most expensive one on the list and says "this is what you should have." My husband and I are not cheap nor are we stupid!! THEN, when we are having dinner he comes to the table and after some chatting the topic of birthdays comes up. I mention that we have had three 30th Birthday Parties here and we may have mine here in July. He says "WHAT, you're 29?!?" I said "yes, why?" "I thought you were alot older than that!" How rude is that?? Any man with half a brain knows you NEVER say that to any woman or anyone for that matter. I guess this is his way of getting back at me for saying that I miss Pedro and I have not been there as much since Pedro is gone . . . well TOO BAD, I do miss Pedro and I will never eat here again as long as he is the manger!
Never again! – We live in the area and up to this point frequented or carried out Collina's food on many occasions. Well last night I got so turned off we're never coming back. I came in to pick up a take-home order. The order wasn't completely ready (which was fine since they're busy on weekend nights). I waited by the counter and happened to glance over into the kitchen area. The *waiter* who was helping me was grabbing lettuce out of a big bowl with his *bare hands* and putting it into my styro container. I was incredulous and complained to both the waiter and the manager standing at the counter. All they said fine, fine, we'll have one of the kitchen staff make another take-home salad. Well after that the waiter put the styro container that he "prepared" for us back into the fridge for some other unlucky customer. The finale at the end was that when I got home I realized they missed an item from my order and I had to go back once again to retrieve it. The manager was kind of apologetic and said next time we come in bla-bla "make it up to me". Well there won't be a next time.
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