Houston >Beauty >
Spas >Natural Skin Creations
3406 Mt Vernon St, Houston, TX | Directions 7700629.742044 -95.393895
Open 7 days a week! Call today for an appointment.
Neighborhoods: Central, Neartown/ Montrose
Aggressive bikini wax lady.. and not a secret keeper.. – I got a Groupon deal for Brazilian wax. When I made the appointment I was told to trim myself before the visit to make the work easier, I've never had a wax place asked that but I did. Once I saw the lady she gave me a pair of stationary scissors and told me i need to cut more. I had no problem with helping her but I was amazed how she exposed all about her client right before me. About how her hair was, way she behaved, how longer it took because that client didn't give much cooperation as she asked.
What if she was someone I knew? I did see the previous client paying and walking out from the lobby. Really, what if that client was someone I knew? I suddenly had to worry about what if she does the same to me. No matter how she did a good job or not, I can't tell anyone that she is professional.
It doesn't stop there. Not only she didn't like the way I trim with the stationary scissors she gave, she cut more with. There were no pre-treatment like other ordinary wax places do..no liquid to wipe/numb the pain.
She started ordering me to pull my skin with my fingers near where she apply hot wax. I followed everything she asked because I was little intimidated by her attitude if I didn't do, she might gone more aggressive with waxing. And complaints about the person before went on and on and on during the session.
Not only my manicure got ruined with hot wax, she did not provide any after care. She gave me a bottle of baby oil saying it should all do to take off remaining wax on my skin and left the room.
I've been to many other places for Brazilian wax from Groupon. None of them except this needed client's participation this much. This place is the worst experience among all I have and I would never recommend her to others. I couldn't even complain to the receptionist since the wax lady set right on counter to receive my Groupon and tip.
I believe her name was Marbella, Very aggressive European/South American accent.
I also got rashes on my skin after that. I've never had rashes with my previous wax sessions from other places.
You Should Know – FYI: During my brow wax, I was told that if I came to Citysearch and wrote a review, I could then print that review and bring it in with me to receive a discount on my next purchase.
The woman pointed out they don't have to do much in the way of advertising because they rely on Citysearch and good reviews. So keep that in mind as you read all the raves. There was a carrot at the end of the stick....
The wax was fine. Nothing special. If you live nearby, and don't mind the first time charge of $25, then go for it; otherwise, hit up your friendly neighborhood wax joint for the same results.
One more thing: they really try to upsell here--you go in for a brow wax and end up getting recommendations for all the other things you should have done. Apparently, this approach works on some people, but I find it to be unprofessional and a major turn off. I've patronized very upscale salons; the real deals don't try to make money off of your insecurities. Just something to keep in mind.
Awful laser hair removal treatments – This place was such a disappointment!! I purchased a groupon for 6 laser hair removal treatments last year. I have the ideal fair skin/dark hair combination that is supposed to work really well with laser treatments. So, I started the treatments back in October 2010. I followed the scheduled appointment timing so nothing would be messed up. I had 7 treatments with no noticable difference in the area (no. 7 was given free of charge). I was told if there still was no progress that I could purchase additional sessions at the groupon rate. Well, the day treatment no.8 (mid-June) was scheduled, the machine broke again and I was told that I would need to reschedule. I called back about a week later to reschedule and the machine was still broken. I was told Jessica would call me back once the machine was fixed to reschedule... It's the beginning of August and I'm STILL WAITING on that call. I decided to take my money somewhere else that cares about their customers and not ripping them off!
Great Microdermabrasion by Kat – I've been going to get microdermabrasion done with Kat for about 2+ months now and it has changed my skin forever! I initially called to set up an appointment for acne treatment and was surprised that Donna set me up for a microdermabrasion with Kat. The treatment comes with a facial and 2 pass micro. I was not sure how this procedure was going to help my acne. In addition, I have never done a micro before so not sure what to expect but decided to give it a shot. After the appointment, I am so glad I did it! Kat was very thorough with the extractions and she made sure she got all my acne out, which I totally appreciated it. The micro was aggressive but it proved to be beneficial because it helped jump start my skin to shed all the dead skins quicker. By the end of the week, I had fewer break outs & my skin was glowing! With everything, it takes time and patience so I knew that after one treatment it was not going to totally get rid of the acne, but I figured if I continue with follow up micro treatments, it will get me there. So far, my skin is showing signs of improvement, especially after each visit with Kat. Thanks to Kat, my skin is on its way to being acne and scar free!
Great treatments for guys too – When living & working in London, I would occasionally get facials to fight the affect of commuting, travelling and my, stressful job. Since living in Houston, Oksana has been great providing an excellent facial for guys as well as a 'manly' eye brow wax which looks natural.
NOT Dependable – Although I am getting really good results it is not worth having to always rechedule appointments because the machine is broken or whatever else excuse they come up with! They never call you back and are impossible to get a hold of!! There customer service is awful...my sister and mom go there also and they have done the same thing to them!! I wanted to get some other stuff done but I will not ever use them again due to there poor customer service!!! ITS REALLY IRRITATING!!!
Do NOT get laser hair removal here!!! – Horrible experience. Yes they were nice but what a rip off and terrible job Jessica did! She was usually ready around my appointment time but she was very inaccurate with where the laser went. Needless to say that after treatments I was extremely patchy with a very odd hair pattern. I went somewhere else in Houston that is WAY more skilled at the task and they were shocked to see the "results" and that I wasn't completely bare after six treatments based on my hair type! I can already see the difference from this new place as they clean up the horrible mess Jessica left. And they actually treat the entire area which is not something I was used to with Jessica. Seriously sloppy work done here and I wish I could have my money back. What a waste!
Go to a hair removal place you can trust... – Having tried other laser centers, tried electrolysis and had the oh so fun Brazilian waxing done, I can honestly say Natural Skin Creations is the best place I've found to have unwanted hair permanently removed. No hair removal is painless (if they tell you it's completely painless at some place or on a bottle, they are either lying or the hair is going to come back) but cold lasers hurt a lot less than the old fashion kind. If you're going to a different center right now, call and ask them what laser they are using, and when they bought it. It SHOCKS me how much other places are charging for laser treatments and how old their machines are. This place uses IPL cold laser, I had to look it up and I suggest anyone whose getting work done should do the same. The last spa I went to had a ten year old laser and they were charging the same prices and it was literally just burning the hair down the follicle with heat.
You need to finish the treatments, have all six done- they stand by their work and make sure your hair is permanently gone. It is so nice to never have to have a Brazilian wax done again.. lol
Jessica does a wonderful job, very complete and never misses a hair :) I highly recommend her for any work you want done, especially sensitive areas you really want someone to take special care with.
Laser Hair Removal with Jessica – Jessica does a great job with laser hair removal, I've been going for several months now and have done about 5 out of 6 treatments so far with great results. I've done laser treatments at other places with the older technology which HURTS, you need numbing cream just to get through it. Natural Skin Creations has the new technology/machines that are cool on the skin and there is virtually no pain, a huge plus if you are doing underarms or sensitive areas!
I'm a male in my late 20's so I was a little nervous/uncomfortable at first, but the staff is great and they made me feel right at ease. The atmosphere is nice as well, they have an upscale pool area in the back and the accomodations look relaxing and are kept in great shape for those interested in such things (I don't think I'm the target demographic for that part!).
All in all Natural Skin Creations has great service and great people, highly recommend for laser hair treatment especially if you're a guy looking to test the waters.
Fabulous - Kat, Marbella, Donna, Jessica, Shannon – The entire staff at Natural Skin Creations is so professional and individually each one is extremely skilled in her specialized service. I first made a reservation for microdermabrasion with Marbella after buying a Groupon offer and then I bought an entire year's worth of microdermabrasion services. Marbella is such a fabulous anesthetician, I never want to go to anyone else ever! I have had the best experience each time I have gone to the spa. You are treated royally and with great care and it's such a fun experience. It is a full-service skin salon and you deserve to treat yourself! Great laser treatments, etc.
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