Houston >Wholesale Chemical Products > Arne's Warehouse & Party Store
2830 Hicks St, Houston, TX | Directions 7700729.771429 -95.389201
Mon - Fri 9:30 - 6:30
Thurs 9:30 - 7:30
Sat 9:00 - 6:30
Sun 11:00 - 6:00
Neighborhoods: Washington Ave./ Memorial Park, Central
This place is not handycap friendly or customer friendly. No way for wheelchair, stollers or customers with carts to access the second floor. Yoo bad if you have a full cart after check out. You cant take cart to your car. If youre handycap or with a baby dont plan to buy anything. NOTHING is priced downstairs. They expect you to take everything you see to be scanned. Even wharehouses have prices outside the stacked boxes or on the shelves. I decided to put everything i was the least bit interested in a cart, scan them all, then gave it to the employees to put back. Serves them right. They are rude and unhelpful. I dont know how they have been able to get away without an elevator for so long. Arent there handycap laws!
Poor Service – Love the store but the employees are rude and NOT helpful..its like they all hate their jobs..and are FORCED to be there..and the lines are so long..you think the manager would hire more cashiers or get faster ones.
Old Fashioned Dime Store on Steroids! – I love this place! Its a great way to kill a rainy afternoon, loving the way the rains sounds as it hits the roof! I found everthing from pets supplies, home decor items, kitchen gadgets, cast iron stuff for the indoor/outdoor kitchen--even those little hard to find pot holders that slip on the handle of cast iron skillets. I just can wait to go there in the morning and catch a healthy lunch at Niko Niko's on the way back.
Great Selection but.... – To be dead honest I like this place a lot, but you shouldn't expect to much from a warehouse because everything is laid out for you and you should just figure it out yourself. The way I see it, it reminds me of a indoor flea market. Even though the people at flea market are a little bit more helpful and knowlegable about there products, there stuff is just a cheap with great varieties. If your a picky person and want everything to be easy for you then you should just shop at Party City...this place is for people with open minds and open pockets. lol =)
Great prices and good selection – This warehouse is bit hidden and off the beaten path but it has a great selection and the prices are better than internet speicals. The only downside is there is 2nd floor and the only way to get there is to take the stairs. Also you can't bring your kid's stroller in the store which makes it a super pain to bring a baby along. Otherwise, leave the baby at home, be prepared to walk, and you will be in good shape. The prices make it worthwhile.
Horrible service – Got balloons filled with helium and the next day all of them are on the floor. Called customer service and told that balloons are only good for 3-5 hours, tell that to my child who has had home filled balloons last days. Worst customer service ever...............................
It's a warehouse, people – Yes, the prices are good. Yes, the selection is incredible. But don't expect boutique service at warehouse prices. The times I've asked for help, they were helpful, but not over-the-top. If you're looking for one place to get everything at a reasonable price, Arne's is great. If you have to go upstairs (where all the cups, plates, napkins, etc are), then you have to use the stairs, and they send the stuff down on a conveyor, which is inconvenient. I will continue to shop there, but not at 5:00 when it's crowded.
The perfect place to go year round for party supplies! – I shop Arne's for all our party supplies - for work parties and personal parties. They have supplies for all the holidays; Halloween, Christmas, etc. We really missed them when they were closed for nearly a year because of the damage from the storm. Very glad they are back!
Crappy Customer Service - GO ELSEWHERE!! – Do not do business with these folks. If you make a mistake in purchase, TOO BAD. They do not take ANYTHING BACK. No refunds/no exchange. DOES NOT MATTER IF YOU JUST BOUGHT IT THE DAY BEFORE. They are jerks!! Stick with other places and I love Oriental Trading online. If there is a problem, they want to make it right.... stick with reputable companies who understand customer service. ALSO... a real biggie... no access to upstairs for physically disabled persons. Bad knees? TOO BAD Wheelchair? TOO BAD Walker or cane assisted? TOO BAD!
The reason they are bad on customer service is because they feel that they have such a thriving business they do not have to be considerate to their customers. Show them they are wrong... bad customer service will result in no business. I will NEVER go back!
The best place for party supplies and more! – I've been going to this place since I was a kid. I'm betw/ 35-45. Everytime I would try somewhere else the prices were higher. ex: Party City and Party Boy. My son is 11 and I've been shopping for his party supplies as well as other individual parties almost every year. Not only do they have party supplies, but they had baking supplies of all kinds, gifts for individuals, and everything under the sun for weddings, quinceaneras (sp?), bachelorette, etc.
I didn't realize they were closed until driving past & saw it completely demolished and something new being built in it's place. I really pray they will open up somewhere else. Just went on their website to see they closed since Hurricane Ike.
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