Houston >Veterinary Services > Yale Animal Clinic
1610 Yale St, Houston, TX | Directions 7700829.800219 -95.399168
M-F 7am-5:30pm Closed for lunch from 12-2pm. Saturday: 8am-11:30am Sunday: Closed
Neighborhoods: Central, Greater Heights
Good Experience with this Vet – I took my dog for an emergency and I thought everyone was very nice, friendly and laid back. The Vet came in and spent a very long time with us. My dog has congenital hip dysplasia and we talked about all kinds of options, he was very conservative about meds that are harmful long term, was very knowledgeable about the inherent problems with a dog with this type of problem.
I agree with the other reviews that he wasn't the cheapest and the place was a bit shabby and dirty but I didn't need fancy or care about cleanliness. I wanted someone who knew a lot about my dog's problem and had a good sense of what to do. And the best part is that his advice is working and my dog is feeling better! I will definitely go back.
Good experience – I just took my dog there for an emergency and found them to be quite pleasant and knowledgeable. Prompt attention, I'll go back
Shabby overpriced bad care. Don't go here. – I have bad experience after bad experience with this place and have attempted to rationalize and give them another chance. No longer!
I boarded my dog here and asked if the woman would also trim my dogs nails. When i got back from vacation my she had not trimmed my dogs nails. My dog was absolutely exhausted and came home and slept the whole night without getting up ( 9 pm to 8 am). when i tried to pet her the next morning she shied away. Her back was covered in fleas and she had a heat rash all over her back. I will never send my dog here to be boarded overnight. The facilities are old and disgusting. I was really hoping that these people would pull through for me but no they didn't.
My feelings are so, so, but I keep going.... – Likes: The vets willingness to discuss alternative meds so that I can save money. Recommends to specialists when needed. Visits are quick. Very friendly with my pets and know them by name. Prices are decent, but nothing to brag about. If you don't use up all of a med they will take it back and credit you the price for future use. They are open on Saturday's.
Dislikes: They open at 7am, but don't show up at 7am if you expect to see the vet he arrives around 8am. The place is small, so hardly any parking and easy to miss. The place is also rather old and could use a good cleaning. They seem to have sporatic lunch hours and/or take longer than an hour for lunch, even though their voice mail says their official lunch hour. They do not always have heartworm meds in stock, but you can order online if you are willing to pay shipping.
The ABSOLUTE BEST – You'll not find better pet Dr's and vet teck's in Houston for service and really reasonable fee's
The latest reviews seem true. – Called today 9/21/09 to ask about new puppie, and older dogs. Was chewed out for not receiving their reminder notice. Neutering is $300.00. The women was treating me like a criminal because I've found my meds cheaper. The sad part is I have taken animals there for myself or my family since the early 90s. Today that ends. Goodbye.
Rude & Mean too!! – I agree! I have taken all my animals there since the early 90's. The same staff used to be friendly, understanding & helpful. Over the years, they have gotten rude & uncaring. I was even lectured by one of the front desk workers!!!! I was deeply offended since I have spent so much money at this clinic over the years.
I refuse to ever go there again, and if anyone ever asks me, i will tell the truth about the mean, rude women that work there. BLAH!!! YUK!! Never, ever go there - for any reason!!!
Limited Medicines, Unprofessional Behavior, Surprisingly Overpriced? – I went to this clinic based on all the positive, glowing reviews on this site. I absolutely do not care about the shabby-looking location, as I have gone to nicer places and been treated pretty badly. I was more concerned with getting a knowledgeable, caring veterinarian to look at my newly adopted dog.
The staff was polite, but unprofessional. They did not make eye contact with me and they kept forgetting my dog's weight. They could not control the dog when it was time to take her temperature. Another client was in the next room, and they kept talking badly about him in front of me. It made me wonder what they said about me while I wasn't looking.
I have no idea if Dr. Gassaway treated my dog, as the vet did not introduce himself to me at all. He came in, greeted the dog (and treated her warmly, as expected), asked me all the routine questions, and walked out. When he came back in, he came in with a prescription and a shaky diagnosis, as he was not too sure what was causing her stomach problems.
To their credit, the examination was very fast (I was in and out within 20 minutes), and there can be multiple causes for stomach problems in puppies. But in terms of the heartworm and flea preventative, they only carried Comfortis and Frontline. (My rescue agency recommended Sentinel, Advantage and Revolution.) I should have asked for prescriptions so that I could order the medicines I preferred online, but that option was never made available to me, as they were more interested in the sale. They also tried to push me into get a lyme disease vaccine, which I declined twice. Thankfully, their pet meds were not at all expensive, but the exams were.
Heartworm exams are normally $15-$30. Yale charged me $43.50.
Fecal exams are normally $7-$15. Yale charged me $24.
General check-ups are usually between $25-$40. Yale charged me $48.
Do your research. You may find a more reasonable vet with a wider array of medicines for your pet elsewhere.
The ONLY veterinarian you will ever use!!!! – Dr Gassaway is the ultimate vet - makes you wish he were your own personal physician. He takes time to listen you -- even went outside to see my dog walk down the sidewalk. Plus, he will discuss alternative medications and is willing to write a prescription so I can save money and order from my internet provider. When my dog had emergency surgery, I was allowed to stay with her until she woke up from the anesthesia because she has anxiety problems (and so do I).
The office staff is very knowledgable and helpful, too. If your pet needs a specialist, Dr. G will not hesitate to let you know that a referral is necessary. Try Yale Animal Clinic on Yale Street in The Heights. You will never go to another veteranarian.
Great Vet!!!! – Dr. Gasaway and his staff are great! Yes, the parking is bad and the interior could use some touch ups, but the service is good, the Dr. is very knowledgeable (and clearly loves animals) and they are not expensive.
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