Houston >Food & Dining > Vincent's
2701 W Dallas St, Houston, TX | Directions 7701929.757401 -95.395066
Neighborhoods: Central, Neartown/ Montrose
Sorely Disappointed, Rude Staff – I have dined here for lunch with coworkers on several occassions and been delighted with the menu. However, I recently spur-of-the-moment suggested this place to my boyfriend (a very enthusiastic diner and chef) and we went for early dinner (about 4:30pm). We were wearing shirts and jeans and leather flipflops, so I was a bit concerned we didn't meet dress code, but looking around, there were patrons there in shorts and t-shirts, so when the hostess greeted us warmly and seated us, I figured it was no problem. We sat for 30 minutes waiting, and a waiter NEVER came to the table, even though we were in plain view, and there were only about 4 other tables occupied, with plenty of waitstaff looming about. We tried to get the attention of a couple waiters, all of which was ignored, so we got up and left. I regret not having said something to the hostess or manager before leaving. I will, very disappointingly, never go back or suggest this place again.
Worst Birthday Dinner – Worst service. Waiter had attitude like he was doing us a favor. Never refilled drinks without having to flag waiters from neighboring tables. Didn't bring adequate silverware. Brought wine at the last course after two reminders. Waiter dropped dirty silverware on guest. Insincere and only sycophantic when he was about to bring us the check. The place is loud and lit too brightly to feel cozy or intimate, and the food is not good enough to make up for any of it.
Great Outside Atmosphere – This is and has been one of my favorite places for dinner in Houston. Either outside enjoying the patios or inside trying one of the fabulos meals, the Vincents, Ninos, & Grappinos combination is a WINNER! Where else can you sip wine and listen to live music then walk just a few feet and indulge your tastes at one of two amazing Italian restuarants? Hands Down my favorite Dinning Spot in Houston!
Enjoyed ourselves – My husband made reservations at 8:30 on Friday morning, surprised someone answered the phone, for Friday night. Walked right in and sat down. The waiter was very accommodating and attentive, a very nice guy. We ordered the specials, a bit pricey but good.
This companion establishment to Nino's offers a comforting array of soups, sandwiches and salads. – In Short
On a nice day (or evening), get a table on the patio of Grappino di Nino, the beautiful bar behind Vincent's and Nino's, and have a cold drink. Save room for the juicy roast chicken and mashed potatoes, or for that matter, anything cooked in the huge brick-fired oven. Vincent Mandola's menu has long since moved beyond the predictable pizzas and pastas and today leans on what can only be called comfort-food home cooking in any language.
Worst experience ever – I have dined at a lot of fine restaurants, but never been treated with such disrespect than at Vincent's. I made reservations for Valentine's Day a week in advance. Our party arrived an hour ahead of time and enjoyed drinks at the wine bar next door. When we went to be seated we were informed our reservation had been canceled because we hadn't confirmed it. They claimed they had called our home and cell phones "several" times that day - we never received any messages - even after showing them our cell phone records, they denied liability. Even the manager said that without a confirmation, all reservations were cancelled, despite us having given them a credit card number to confirm with. Completely rude and unyielding even in the face of proof they were wrong. With 100 other great Italian restaurants in Houston, I wouldn't give Vincent's another thought.
Avoid this place – I had a very unpleasant experience at Vincent's. The food is overpriced for the portions. A shrimp pasta only has 3 shrimp. Not worth the value.
Disrespectful owner – The owner of Vincent's treats his waitstaff like dirt. He overcharges for every additional side. (a side of pesto sause is $1.50, one meatball is $3) If you're looking to get ripped off, this is the place! But personally, I wouldn't set foot in a restaurant owned by a disrespectful individual who takes advantage of his customers and disrespects his staff. Why would anyone support a guy like Vincent Mandola?
Eh - I might try Nino's – Even with reservations, we stood an hour (longer than the walk-ins) at the overcrowded bar, being bumped by waiters and patrons stuffed into the tables. At 9pm, we sat in a newly-constructed area, which wasn't quite completed. There was no bread. Finally, it was served cold; "That's how it is." I modified my plate which came out barely indicative of what I actually ordered - but still good. We spoke with the manager about the wait and he actually said "Yeah, that's tough" at least 3 times. He gave us all free dessert. A mediocre attempt, I thought. The Raspberry Creme Brulee: How delicious was that?!?! The cheesecake was unappeallingly eggy. Banana Split dessert: semi-flavorless The Fresh Fruit Cup speaks for itself, but for future reference, is listed at like $8. Overall OK. Maybe I'd go back, but wouldn't count on reservations. I might try next door at Nino's instead.
Best Resturant – Every time we, my husband and I, would go to Vincent's we get the best Service EVER!. The Food is amazing, their Service is Wonderful and their staffs are as friendly and helpful and they come. I haven't tried anything there that i did not like, and i never entered there without being served with the utmost efficiency.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Vincent's on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.