Houston >Beauty > Eric Perez Salon
4316 Westheimer Rd, Houston, TX | Directions 7702729.741479 -95.450671
Neighborhoods: Afton Oaks/ River Oaks, Central
First of all, I just movEred to Houston few months ago and I was looking for a hair salon when I found a groupon for Eric Perez Salon, which I bought it but then when I tried to schedule appointments it was very frustrating. Every time I called they would say they were booked because of so many groupons they sold and asked me to call back in a week or so...
I tried to call many times but I also travel often for work so I end up not using the groupon and when I realized it was already expired. Today I called the salon to try to explain my situation and see if they would be kind enough to accept my groupon even tough was expired since was not my fault that I couldn’t schedule an appointment before. For my surprise the person who answered the phone said they would not honor the offer and I could use the groupon but had to pay the difference of the actual price. The person was very rude and said: that’s how it is... you had 3 months to use the groupon so there is nothing I can do and hang up the phone. After few hours I decided to call back and ask for Eric Perez because I would imagine he didn’t know his employee was acting so rude and thought he would be more caring about a customer. Again, what was my surprise?? Eric answered the phone and told me that he was the person who I spoke before!!! He just didn’t care if I wasn’t happy.... so I was trying to ask his understanding and compromising and he was just plain and rude again like he doesn’t need more customers.
Then, I said I was going to write a review of my bad experience and he said: Go ahead!!! Obviously he doesn’t need new customers.... he didn’t care that I was unhappy.... He didn’t care that I tried to book the appt many times but they were booked...he didn’t care that I travel for work what makes my schedule complicated.... he didn’t care that I could become a new customer for life....HE ONLY CARES ABOUT THE MONEY....THE MONEY YOU WILL PAY FOR HIM TO CUT YOUR HAIR!! I DONT EVEN KNOW IF HE IS GOOD OR BAD.....BUT HIS ATTITUDE WAS AWFUL AND CARELESS.
Great haircut and really nice people....got in without much of a wait and was pleasantly surprised with the cut and color! Eric gave me a discount as a new client which was really a nice benni due to the fact I had color and a cut done. The cost was compairable to other top studio's so I enjoyed the experience totaly! Best cut I've ever had...Eric cut my hair in a way that I have no need to iron it to get the look I want....just blow dry with my fingers and I'm good to go! I definately suggest you give him a try....you won't be sorry!
Thanks Eric !!!
My experience here was amazing! I have been looking for a great stylist who knows exactly what I want and finally I have found here "Tamara" here at Eric Perez salon. She does wonderful blonde and didn't try to push me into anything. The salon is very cute and located in a great area right by the Galleria. Be prepared to spend around $100.00 but well worth it! Very professional staff and quality product. Thank you for allowing me to find a salon that doesn't make me feel rushed and that knows exactly what I want. Highly recommend Eric Perez salon!
Eric is going to make sure you are looking good and happy with everything. I generally have to rely on my stylist for tips and it can be hard to find a good colorist and cut for thicker hair, but he has skills and I loved my time at the studio!
Great Attitude and Service – I don't really like to sit down and tell people at a hair studio what I want. They are the pros and should be able to give me ideas. Eric did just that, he took charge and did an excellent job. I will definitely be going back.
I agree, thanks! I'm glad to hear you enjoyed your experience and I look forward to seeing you again!
Best Haircuts at a great value – Eric is always friendly, great to chat with, really lifts the spirit and I always leave with a great hairstyle. I really appreciate that I don't spend hours in the chair trying to get the "right look!" He listens to my hair concerns, and delivers the style! Glad I found his salon.
Stranger-Stopping Style, literally – I have been a client for over 2 years, and Eric has always given me great style and quality! Just ask the dozen or so strangers that stopped me on the street to find out who does my hair, and now they're also Eric's clients. I have had SO many different looks but he is a master at them all...the layers always lay so beautifully! Eric also shows me how to style my new look and what products I need. I'm never left with the "how did they do that again?" feeling!
High Quality & Style for a Reasonable Price – Eric knows exactly what type of style and cut would look great on you. He is always friendly and has a very positve vibe a great attitude. The times that I have been there I never had to wait and there is no rush to get you out of the seat for the next client!!
He's an "artist" with hair – I first encountered Eric as a walk-in at a Galleria hair salon and have been a loyal client since. His salon in the Galleria area is nice and he seems to know exactly what style will work for you.
Eric Perez is the Best! – I am one of Eric’s life long customers. I, along with many others, followed Eric wherever he went before opening his own salon. Now my husband and son go to Eric also. We are always satisfied when we leave. Eric is the best.
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