Houston >Auto Dealers > Freddy Company
11711 Gulf Fwy, Houston, TX | Directions 77034-359829.630968 -95.232060
Hours Mon-Fri: 6:45 AM - 9:00 PM Sales Sat: 9:00 AM - 9:00 PM Sales Sun: Closed
Scams and Lies. AVOID AVOID AVOID!!!!!!!!!!!! – First off be skeptical about everything they say and do. They do not tell the truth about anything. For instance with such a small inventory compared to other dealers in the area they have more reviews (all 5 stars) in 1 month (Jan 2012) than bigger dealers have in years. With my experience, i am 100% sure these are false reviews done by Freddy Kia employees.
Second you cannot get a car there for less than MSRP. As a matter of fact you cannot get a car for less than $1,000 OVER MSRP. They add 3K of addon like ID Theft Protection and Etching your VIN number into your glass. They claim their cost on the etching is $400. I googled it on my android phone while I was there. That price was a lie by 10x to 20x their cost. The other thing in their 3k add on package is that they waxed the car and scotch guarded the fabric. Another is that they used Nitrogen in the tires. Yes nitrogen is slightly better than the air we breath which is only about 78% nitrogen, but not $500 better.
My list goes on. I had been shopping around. I knew I qualified for Kia Motors Financing at two other places. Freddy Kia tried to tell me that I did not, but they found another financing I qualified for. Which is 2% higher and does not include the $1,500 rebate Kia Financing was offering. Their internet sales shows rebates on their cars with no details and they will not explain them to you until you get there. When you get there you find out these rebates are the sum of all possible rebates you can get, even though some conflict. So they show a total of 6,250 rebates on the car on the internet. I get there and I only qualify for $2,000 and they try to lie to me and say that I don't qualify for $1,500 of that, as i mentioned above.
I knew the cost of the upgrades I wanted. They are available on the Kia webpage. They tried to quote me prices on the upgrades about 25% than MSRP, which already higher than their cost.
The next scam they try to pull is that they will give you a quote and print it out. They want you to initial it before they will process your credit. This also includes an estimate of your trade in, that they will drop down on later. Well when you initial that you want to start the process, they try to use this against you when you decide you have had enough of the other scams and try to leave. They double team you by having one person "run the numbers" while you sit there with the other one who is still trying to sell you the 3k in scam add-ons. They double team you again and tell you that you already signed to buy this car. Even though you only initialed to get quotes and run credit.
Even at the end when I got fed up and told them I was tired of scams and let it slip that I had a price from another dealer already. They up and beat that price by cutting out the bogus prices that they had added and tried to convince me were real. By then I was at the point that even if they sold me a car for $2,000 less than another dealer I would not buy it. There is no way I would think their repair or warranty work department would be any less of a scam.
I have read about the cliched car buying experience and thought it was a little over the top on what you could expect. Well these guys even one upped the cliche. I personally do not think these guys will be in business for the length of the warranty on the cars they sell. Considering the Sorento has a 10y 100k warranty, I see no chance Freddy Kia will be around that long.
my first new car – I got a nice trade-in, a good interest rate and affordable monthly payments. I hate spending money, so buying a new car wasn't high on my list of things to do, but salesman Mike Houston was fair and honest with me and knows a LOT about the cars he sells. I haven't tried their parts or service department and I may wriet another review later, but for now, I am happy in my new Kia Soul.
Shocked, But Very Happy!! – I am shocked to read the negative reviews on here. I had a very good experience with Fredy Kia of. They were professional and friendly from the moment I walked into their dealership to the moment I walked out with the keys to my brand new 2012 Kia Soul. By no means did I have an easy credit situation for them to figure out and yet they managed to work with my score and budget to get me into the car that I wanted. They exceeded my expectations because they did not treat me like crap just because I have a low credit score that I am working to rebuild. That is more than I can say about other dealerships around here that just laughed at my situation. I am very happy with my new car and my experience and would highly recommend them to my friends, family, or anybody else in the market to buy a new car. Thank you for making my dream of having a new car possible!
Satisfied with My Purchase – Bought my first car with Fredy Kia and I am satisfied with my purchase. Not only were they able to accommodate my needs and requests in a new car, they also worked hard to get me the best deal!! I have already recommended Fredy Kia to my family and friends looking/interested in purchasing a new vehicle :)
Thanks!! – fast and easy... THANK YOU we love our new Kia Soul
Good People – Great service! Easy to deal with, I didn't feel like I was stuck, I got to hold on to my car keys! I bought a used XB and I was in and out in what felt like no time! they got better financing then I could get through my own bank...just over all good people
Extremely Happy!!! – All of the people we dealt with were great and we are both extremely satisfied with the whole experience. We recommend them whole-heartedly!!!
We were treated Fantastic – My wife and I just bought a new Kia Soul and Kia Sportage from Fredy Kia. I was dreading going to a new car dealership as it had been a few years and I never liked the experience. The high pressure sales people I had dealt with in the past was still vivid in my mind. A colleague at work had referred me to this dealer because he had bought there about 6 months ago and thought it was great. Well let me tell you, my wife and I were treated fantastic, we got a great deal, with no pressure what so ever.
Blown Away – I was blown away with how nice everyone was. It was not just the salesman but everyone there!
Professional and friendly Impressive. Professional. Friendly. Willing to help. Do not require a lot of money down. Financing options that met my needs. Best of all I drove off in a brand new car in less than 2.5 hours..
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Freddy Company on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.