River Oaks Rug Cleaners

(713) 802-1000 | View Website

4098 W 11th St, Houston, TX | Directions   77055

29.789343 -95.451342

 
Carpet & Rug Cleaners, Rug Doctor, Carpet & Upholstery Cleaners  more

More Categories: Upholstery Cleaners, Dry Cleaning & Laundry Services

Neighborhoods: Washington Ave./ Memorial Park, Central

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River Oaks Rug Cleaners
River Oaks Rug Cleaners
River Oaks Rug Cleaners

Reviews for River Oaks Rug Cleaners

Recommends
4.0
over a year ago

Great Work – They aren't as friendly over the phone as I might like, but I can't complain about the work. My carpets look great. I have used them several times over about 20 years.

Doesn't Recommend
1.0
over a year ago

Poor Customer Service – I was referred to River Oaks Rug Cleaners by my interior designer. I made an appointment for carpet cleaning and upholstery cleaning of an ottoman. My appointment was for 11:30 a.m. At 11:15, a company representative called to say the workers were running late and would arrive at 12:00. At 12:15, no one showed. I called the company and was told someone would arrive in 5 minutes. Needless to say, no one showed by 12:30. With all the uncertainty and the fact that I had other apppointments, I could no longer wait for them to show. No one called to apologize for the inconvenience, the following up with an explanation or attempt to reschedule my appointment. They simply do not care.

Actually, I'm glad this company revealed how poorly they do business because I would actually have used them on other properties I manage. I will never refer this company to anyone or attempt to use them again. When people show you who they are, believe them the first time.

 

67% 100 2 3 Votes
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