Houston >Restaurants >
Japanese >Miyako Japanese Restaurant & Sushi Bar
6345 Westheimer Rd, Houston, TX | Directions 7705729.737383 -95.495755
Neighborhoods: Westside, Woodlake/ Briar Meadow
Bad sushi. Bad service. – I've been to Miyako three times and it gets worse and worse everytime. The very last time I went there, the food was horrible, not only the sushi was tasteless, the soy sauce is the saltiest soy sauce I have ever eaten in my life. On top of that, the attitude of the waitresses were just terrible. We had to wait for a long long time for the waitress to come over to serve us and the waitresses talked among themselves, it's as if you are not there. I don't know what happened because Miyako was quite good a year ago, but recently, it is getting really bad. Definitely not recommended.
NOT PROFESIONAL AT ALL – I came eat sushi diner at miyako last week with my coworkers.OMG we dont have good diner at that time because we heard their manager,waitstaffs,host talking together very loud with alien's language and sometimes their eyes looked at our table.We dont know what they talking about but thats bother us.This is America,please be profesional ,speak with english language in your working area.
Miyako is my new friend – I must admit that I had huge reservations about dining at Miyako, due to the awful reviews I read. Ironically it was one review that had rated the restuarant very low that actually won me over. Before the gentlement went into all of the hype about what went wrong, he stopped for a moment and had to give them their props, THE FOOD WAS STUPENDOUS! I just relocated here from Baton Rouge, LA and until today, I would journey to B.R. at least once a week to dine at my FAVORITE sushi restuarant. Sushi is my addiction. The service at Miyako was great, the atmosphere was very inviting, and the happy hour prices were the bomb. Tsuanami might just be in trouble. I will definitely be back, possibly tomorrow.
Not recommended – This restaurant was not what I expected. Be warned before eating there. Take out might be the best option as far as I'm concerned.
by far NOT the best sushi in town – I would not recommend this place to anyone as a native Japanese citizen. I decided to read through some of the reviews before I put in my 2 cents. I'm surprised that there was actually a good rating this year. Must be one of the staff trying to boost things up. From what I have read of all the reviews this last year, minus one review, the service here absolutely does not match the food. The good reviews are ten months apart. That really tells you something. The first priority of this restaurant is to make money. It shows with the wait staff and it shows on the bill. I don't mind paying for good sushi, but there's a limit to how far I will bend over. And believe me, there will be a lot of bending over at this place with their $2 skimpy bowl of plain rice that is not even a rounded bowl of rice. The waitresses do not take any responsibility for anything that goes wrong and seem somewhat disgruntled to be working their with their forced smiles and reluctance to be successful in customer service. That is just the tip of the iceberg. I don't wish to entirely rehash my awful experience that ruined my evening, but it was such an affront to eat there that I felt compelled to write a quick note to the people at Miyako on their website. There was not follow-up at all. Read the other reviews about the staff and managers. They speak volumes of truth.
Best sushi in Houston – I ate at the Westheimer location last night for the first time and I loved it. The tuna and salmon was the freshest I have had in Houston and I love the 50% off special rolls during happy hour. My waitress was very pleasant and attentive. All the sushi that I ordered came out fast and fresh. I will be going back very soon.
There are MUCH better sushi places (Taiko, Azuma, Kubo, Sage) that have equal amount of freshness, but MUCH better service. – We had several problems dining here. However, before I begin, I must be fair to say that the food was impeccable. But the unpleasantness of the staff is what entirely ruined the entire experience. I also would like to mention that I have been in the customer service business for over ten years, three of them which included waitressing, so I believe I know when I see bad service, as disguised as it may be. Our food came out at completely different times. The sashimi for one person was brought to our table followed by two of three hand rolls. Being polite diners, we wanted to wait until most of everyone's food came out so we would all have something to eat. However, I didn't get my food until about 10 mins later. At this point there was still one person's order missing and a hand roll missing. We gave up and began to eat, sharing our food with the person who did not get his order yet. A good 15 mins later, the last of the order arrived. The person who had the hand rolls discovered after eating the last hand roll that the first two hand rolls were soggy. She mentioned this to the waitress. When she did not handle it very well, the rest of us brought up the untimeliness of the orders coming to the table. She became extremely defensive at this point, babbling about how there were two different sushi chefs, so on and so forth. I stopped listening after the first 30 seconds. It was even more insulting because she explained it in a condescending manner as if explaining how to add one plus one to an infant. She didn't stop there. She proceeded to "explain" the "excuse" to us several times afterwards, as if the first time wasn't painful enough. There was not one single peep from the so-called manager. If the manager was doing his/her job, the food would not have come out at different times, and his employee wouldn't have to hide bad service from him. So the manager has time to tell people that happy hour is almost over, but not to make a courtesy visit to an unhappy table.
Aps Good, Sushi So-So, Waitress (Rip-Off Artist) – Miyako's is usually not at the top of my favorite 5 sushi places, but the happy hour prices in the evening is inviting along with eating some healthy food. The appetizer's are tasty and so are many of the rolls; really enjoy the gyoza and tempura. Outside of that, I'm not too fond of the sushi/shashimi. I would encourage not to eat the escolar, which is my favorite, but the peices that I was surved had an overtly fishy smell and the tast is not the usual cool, milky flavor. The manager did not have a problem with returning the escolar. When it came to the bill, the waitress charged me for that. Simple oversight and requested that it be stricken from the bill. When receiving the amended bill, it didnt have the adjusted price for the happy hour prices and that is where my rub is. It tells me she intentionally chose to try and rip us off.
I would encourage future diners to review your final tab closely!
Thigh Budget???? – I have been miyako's customer since 2000. I like miyako but they changed.They just give customer wasabi only and not with ginger anymore.Ginger will be given upon request only.Thats so crazy dude.I go a lot of sushi restaurants and when you order sushi,they'll give ginger and wasabi automatically and don't need wait for customer asking for ginger.I just wondering,how come a big restaurant like miyako who exist for 25 years already still do like that?You need remember a lot of sushi restaurant surround you, so not only small thing make customer will not come back anymore.
don't come in at 6:46pm! – my friend and i arrived at 6:46pm, a little less than 15 min before happy hour ended. i noticed the hostess didn't give us the happy hour menu so i asked for it. After receiving it, the frowning manager came to our table to remind us quite rudely that there were only a few minutes left before happy hour ended. and THEN, another waitress came to again, quite rudely, remind us that there were only a few more minutes left and that we had to order EVERYTHING at one time. pretty stressful way to start the meal, especially when we were expecting 5 more people to show up.
if it's THAT BIG OF A DEAL to order off the happy hour menu 15 minutes before it ends, then just DO AWAY with it instead of souring my appetite before i even eat. when i arrived at the kirby location at 6:58pm, the waitress happily took my order and was very friendly. these westheimer folks could use a lesson. if i am paying money to eat there, i should NOT be made to feel like a BURDEN. if i had come AFTER 7, it would have been a WHOLE different story.
i had previously given this place 4 stars, but after last night's visit, it's going down to 1 and i won't come back here if i can help it.
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