Houston >Auto Dealers > Archer Volkswagen
10400 Southwest Fwy, Houston, TX | Directions 7707429.665079 -95.553373
Neighborhoods: Westwood, Westside
My service advisor was very helpful and professional. My work was done on time as promised, and I really appreciate the courtesy ride that was provided.
Hands down the worst experience at a car dealership period. I tried to do the internet sale with a horrible sales associate Kirk Hudnall(my opinion). The horrible customer service led me to the BBB and other pages to read reviews..not nice. If you have a complaint don't call because the owner Robert Archer will give you the run around and tell you to call him back to never answer. I decided to leave my complaint with a manger who could care less. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO MY OWN ENEMY RUN AS FAR AS YOU CAN Y'ALL!! I am trying to save your time& money because they sure love to waste it instead of learning the art of the sale.
blessing in disguise i guess!
Will is an awesome sales consultant. He showed that he was very knowledgeable and wanted to make sure that all my questions were answered. I would definitely recommend him.
THANK YOU ARCHER FOR THE AMAZING STUFF INCLUDING CUSTOMER SERVICE, TECHNICIANS AND MANAGEMENT.
Having to drive an hour and a half to get there, it was nice that they were able to diagnose the problem and fix it the same day (4 hrs actually).
Marc Palermo was my service manager and he did a great job explaining and taking care of my service needs on my 2012 Jetta
As always, everything is explained to me and the staff is very helpful.
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